|
|
Letter from the Administrator
Martha Johnson I am proud to present the FY 2010 Agency Financial Report (AFR) for the General Services Administration (GSA). The AFR presents key FY 2010 accomplishments in program and financial management. In FY 2010, GSA received another unqualified “clean” audit opinion from our independent auditors. The audit opinion and financial results reported in the AFR verify that GSA financial operations comply with federal financial regulations, Department of the Treasury guidance, and generally accepted accounting principles (GAAP). GSA’s AFR provides taxpayers and our customers with confidence that we manage our operations with the same stewardship that they apply to managing their own funds. The GSA mission is to use expertise to provide innovative solutions for our customers in support of their missions and by so doing foster an effective, sustainable, and transparent government for the American people. In FY 2010, GSA developed a Strategic Sustainability Performance Plan that will guide GSA’s sustainability efforts to achieve a zero environmental footprint. In accordance with this plan, GSA will take actions to directly reduce its consumption of resources, and will provide its federal agency customers with solutions that help them manage and reduce their consumption, as well. The results reported in the AFR reflect GSA’s commitment to realizing our three strategic goals: Innovation, Customer Intimacy, and Operational Excellence. INNOVATIONGSA strives to be an innovation engine for the government. GSA reaches across the government and uses our perspective and expertise, through our centralized procurement and property management role and unique authorities, to offer innovative and cost-effective solutions. GSA focuses on emerging ideas and technologies, tests innovative ideas in our operations, and assumes acceptable risk as part of the process. GSA drives greater transparency in government by adopting agile technologies, processes, and expertise for citizen engagement and collaboration built around innovative solutions. These solutions include Challenge.gov, a platform that lets agencies launch and showcase innovation challenges, and Apps.gov NOW, which provides a variety of blog, wiki, forum and other engagement tools that are easy to use, fully secure and policy compliant. Additionally, GSA tries various green technologies. We are designing the plates in the road that the trucks bounce over at San Ysidro Land Port of Entry to see if they really do generate enough electricity to run border stations. We support the Denver Environmental Protection Agency (EPA) regional office in going for Leadership in Energy and Environmental Design (LEED) gold so that it can then spread that standard across all other EPA offices. In our unique role, GSA has the opportunity and responsibility to lead innovation and offer proven solutions to other agencies. CUSTOMER INTIMACYGSA seeks an intimate understanding of, and resonance with, its customers in order to serve them with integrity, creativity, and responsibility. GSA will develop strategic partnerships with industry and with other stakeholders to develop productive and innovative tools for more effective government. Customer intimacy requires a deep and strategic understanding of the business of our client agencies and an openness to ideas and solutions. Through the Open Government initiative, GSA promotes transparency, participation, collaboration, and innovation. The challenge for GSA is to maximize this new, “open” approach by analyzing the offered ideas in order to mine them for solutions that address customer needs. |