Telecommunications Expense Management Services

Saving the government money.

In this economic climate, agencies face increasing pressure to cut costs and to do so soon. Agencies can immediately save taxpayer dollars when they manage wireless services with GSA’s Telecommunications Expense Management Services (TEMS).

TEMS services reduce an agency’s total cost of wireless services through rate plan optimization, inventory and billing error cost savings, process efficiencies and improved management and security controls.

TEMS is part of GSA's Federal Strategic Sourcing Initiative (FSSI), which provides agencies with access to procurement vehicles that offer greater discounts as volume increases, business intelligence and best practice solutions.

 Wireless phone and computer monitor

Why TEMS?

  • Cost savings: Effective management of expenses can save agencies an estimated 26% on their wireless accounts, equating to an annual governmentwide savings of $200 million.
  • Fast and easy: Procuring through TEMS is quick and easy. Through three pre-vetted industry partners, TEMS contracts provide a streamlined way to meet small business’ goals.
  • Independent wireless expense management: Every customer agency is provided with an independent industry partner to manage wireless expenses for services provided by a Networks or Schedules based vendor.

How do agencies start saving money? Call GSA - using the contact information on the upper right - to inquire about TEMS. Ask how your agency can begin to rein in wireless services expenses. TEMS contracts are fixed price, indefinite delivery indefinite quantity (IDIQ) type contracts providing these core and optional services:

Core Services Optional Services
• Wireless Service Contracts Administration
• Inventory Management
• Invoice Management and Audit
• Rate Plan Optimization
• Management Reporting		 • Contract Optimization
• Ordering and Procurement
• Bill Payment
• Dispute Recovery
• Device Disposition/Disposal

For more information, visit the TEMS Document Library for:
• Customer Assistance Documents (including ordering guides),
• Pricing documents, and
• Vendor Redacted Contract

The shortcut to this page is www.gsa.gov/fssitem.

Last Reviewed 10/29/2009