Telecommunications Expense Management Services

Saving the government money.

In this economic climate, agencies face increasing pressure to cut costs and to do so soon. Agencies can immediately save taxpayer dollars when they manage wireless services with GSA’s Telecommunications Expense Management Services (TEMS).

TEMS services reduce an agency’s total cost of wireless services through rate plan optimization, inventory and billing error cost savings, process efficiencies and improved management and security controls.

TEMS is part of GSA's Federal Strategic Sourcing Initiative (FSSI), which provides agencies with access to procurement vehicles that offer greater discounts as volume increases, business intelligence and best practice solutions.

Wireless phone and computer monitor

Why TEMS?

  • Cost savings: Effective management of expenses can save agencies an estimated 26 percent on their wireless accounts, equating to an annual governmentwide savings of $200 million.
  • Fast and easy: Procuring through TEMS is quick and easy. Through three pre-vetted industry partners, TEMS contracts provide a streamlined way to meet small business’ goals.
  • Independent wireless expense management: Every customer agency is provided with an independent industry partner to manage wireless expenses for services provided by a Networks or Schedules based vendor.

How do agencies start saving money? Call GSA - using the contact information on the upper right - to inquire about TEMS. Ask how your agency can begin to rein in wireless services expenses. TEMS contracts are fixed price, indefinite delivery indefinite quantity (IDIQ) type contracts providing these core and optional services:

Core Services Optional Services
• Wireless Service Contracts Administration
• Inventory Management
• Invoice Management and Audit
• Rate Plan Optimization
• Management Reporting
• Contract Optimization
• Ordering and Procurement
• Bill Payment
• Dispute Recovery
• Device Disposition/Disposal

 

TEMS Document Library

Welcome to the TEMS Document Library. Be sure to check back often, as new documents will be added as they become available.

Customer Assistance Documents

Doc ID Name Format Size Publish Date
  FSSI TEMS Customer User Guide Word 2285k 5/7/2008
  FSSI Wireless TEM Services FAQ Word 69k 1/11/2008
  FSSI TEMS Performance Work Statement Word 412k 6/29/2007
  Statement of Work Instructions Revised Word 38k 5/19/2008

Back to top

ITEM Pricing Documents

Doc ID Name Format Size Publish Date
  FSSI Service CLINs Pricing 4-15-2009 iSYS Excel 60k 5/11/2009
  Mod 1 Pricing - Equipment CLINs Excel 27k 5/11/2009
  Avalon 1st and 2nd Base Year Pricing Excel 101k 5/11/2009
  BAH - 1st and 2nd Base Year Pricing Excel 120k 5/11/2009
  BAH Mod 1 - Equipment CLINs Pricing 2-11-2009 Excel 29k 5/11/2009
  iSYS Pricing - 1st and 2nd Base Year Pricing Only Excel 113k 5/11/2009
  Mod 1 Pricing - BES Licenses Excel 31k 5/11/2009

Back to top

Vendor Redacted Contracts

Doc ID Name Format Size Publish Date
  iSYS - Redacted Copy of Technical Proposal PDF 310k 5/14/2009
  BAH - Redacted Copy of Technical Proposal PDF 3700k 5/14/2009
  Avalon - Redacted Copy of Technical Proposal Word 834k 5/14/2009

The shortcut to this page is www.gsa.gov/fssitem.

Last Reviewed 11/19/2009