U.S. General Services Administration
Client Enrichment Series
PBS’s Office of Program and Project Management offers free “virtual classroom” webinars to help inform our Federal customers about workplace initiatives, real property policies/processes and value-added services. Continuous Learning Points are available.
Upcoming presentations
| Session name and date | Description |
|---|---|
| eRETA Digest Tuesday, April 28 1:00 PM ET Registration Link | eRETA (external RWA Entry and Tracking Application) is GSA’s official tool for submitting Work Requests (WR) and Reimbursable Work Authorizations (RWAs) to GSA. Our eRETA Digest session offers slides and a live on-air demonstration of the system. Topics include:
Target Audience - All Federal employees who are engaged in the development, planning, budgeting, tracking and funds management of reimbursable work (RWAs) This session will be hosted in our FedRAMP-compliant Zoom for Government platform and will be recorded. |
Past sessions
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| Date | Session name | Description | Recording, slides and Q&A |
|---|---|---|---|
| 2026/04/15 | Workplace in an Evolving Environment | Learn about workplace tools and strategies that can assist you in meeting your return to office and USE IT Act requirements. | |
| 2026/03/18 | Managing and rightsizing your portfolio | Overview of GSA’s new portfolio and occupancy planning process and resources. | Managing and rightsizing your portfolio recording Managing and rightsizing your portfolio presentation slide deck [PDF - 4 MB] |
| 2025/01/16 | RWA policy and process fundamentals | Understand the foundational policies and processes that govern the reimbursable services program. | RWA policy presentation [PDF - 3 MB] |
| 2024/11/19 | Water quality management — Fall update | Update on progress, resources, and engagement opportunities. | Water quality management presentation video | Water quality management presentation [PDF - 2 MB] | Water quality management questions and answers |
| 2024/11/07 | eRETA digest | Access and use eRETA to submit work requests and RWAs. | eRETA digest presentation video Passcode: w$P0@G8= | eRETA digest presentation [PDF - 3 MB] | eRETA digest questions and answers [PDF - 220 KB] |
| 2024/10/24 | Conversational contracting | Learn the basic elements of contracting and the roles and responsibilities of project team members in the acquisition process. | Conversational contracting presentation video | Conversational contracting presentation [PDF - 1 MB] | Conversational contracting questions and answers [PDF - 396 KB] |
| 2024/08/22 | Taming timelines | Learn schedule basics, properties, joint responsibilities and how to view milestones in Kahua. | Taming timelines presentation video | Taming timelines presentation [PDF - 1 MB] | Taming timelines questions and answers [PDF - 201 KB] |
| 2024/08/15 | Workplace Innovation Lab — insights and applications | See data collected from the GSA WIL that can inform your broader portfolio and workplace strategies. | WIL presentation video | WIL presentation [PDF - 4 MB] | WIL questions and answers [PDF - 211 KB] |
| 2024/08/06 | Water quality management update | Legionella explained, GSA’s testing program and protocol updates, dashboard tool and resources. | Water quality management presentation video | Water quality management presentation [PDF - 2 MB] |
| 2024/07/11 | PBS customer dashboard — reporting made easy | Access information about your projects, occupancies, RWAs, locations, rent, prospectus pipeline, and water quality | Customer dashboard presentation video | Customer dashboard presentation [PDF - 1 MB]| Customer dashboard questions and answers [PDF - 258 KB] |
| 2024/06/25 | Kahua — a project communication and collaboration platform | Access and utilize Kahua to collaborate with GSA and project stakeholders. Hear experiences of current system users | Kahua presentation [PDF - 1003 KB] | Kahua questions and answers [PDF - 270 KB] |
| 2024/06/13 | PBS OASIS — new customer workflow | System-based training on the new Customer Approval Workflow reconfiguration and new Non-Approver role | OASIS presentation video | OASIS presentation [PDF - 1 MB] |
| 2024/04/11 | PBS OASIS update | Get an update on recent system improvements, plans for a new Occupancy Agreement workflow, and how to get support. | OASIS presentation video | OASIS presentation [PDF - 1 MB] |
| 2024/02/15 | Water quality management in GSA buildings | Hear about our approach, risk management and notification procedures and key elements of water quality (guest speakers from HHS-CDC). | Water quality presentation video | Water quality presentation [PDF - 3 MB] | Water quality questions and answers [PDF - 585 KB] |
| 2024/01/18 | Cost estimating and cost management principles | Learn how cost estimates are developed during the project lifecycle and how GSA is improving its estimating program | Cost estimating presentation video | Cost estimating presentation [PDF - 1 MB] | Cost estimating questions and answers [PDF - 405 KB] |
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