U.S. General Services Administration
Client Enrichment Series
PBS’s Office of Program and Project Management offers free “virtual classroom” webinars to help inform our Federal customers about workplace initiatives, real property policies/processes and value-added services. Continuous Learning Points are available.
Upcoming presentations
| Session name and date | Description |
|---|---|
Meeting the Needs of Workplace in an Evolving Environment
| The federal workplace environment is constantly evolving. Join GSA subject matter experts from the PBS Office of Engineering to learn about workplace tools and strategies that can assist you in meeting your return to office and USE IT Act requirements. Topic areas include:
This session is open to federal government employees involved in the planning, management, and execution of GSA-controlled real estate. This session will be hosted via our FedRAMP-compliant Zoom for Government platform and will be recorded. |
Past sessions
To read files in your browser, right click on the link and select open in a new tab.
| Date | Session name | Description | Recording, slides and Q&A |
|---|---|---|---|
| 2026/03/18 | Managing and rightsizing your portfolio | Overview of GSA’s new portfolio and occupancy planning process and resources. | Managing and rightsizing your portfolio recording (Passcode 7v%#n&P6 ) Managing and rightsizing your portfolio presentation slide deck [PDF - 4 MB] |
| 2025/01/16 | RWA policy and process fundamentals | Understand the foundational policies and processes that govern the reimbursable services program. | RWA policy presentation [PDF - 3 MB] |
| 2024/11/19 | Water quality management — Fall update | Update on progress, resources, and engagement opportunities. | Water quality management presentation video | Water quality management presentation [PDF - 2 MB] | Water quality management questions and answers |
| 2024/11/07 | eRETA digest | Access and use eRETA to submit work requests and RWAs. | eRETA digest presentation video Passcode: w$P0@G8= | eRETA digest presentation [PDF - 3 MB] | eRETA digest questions and answers [PDF - 220 KB] |
| 2024/10/24 | Conversational contracting | Learn the basic elements of contracting and the roles and responsibilities of project team members in the acquisition process. | Conversational contracting presentation video | Conversational contracting presentation [PDF - 1 MB] | Conversational contracting questions and answers [PDF - 396 KB] |
| 2024/08/22 | Taming timelines | Learn schedule basics, properties, joint responsibilities and how to view milestones in Kahua. | Taming timelines presentation video | Taming timelines presentation [PDF - 1 MB] | Taming timelines questions and answers [PDF - 201 KB] |
| 2024/08/15 | Workplace Innovation Lab — insights and applications | See data collected from the GSA WIL that can inform your broader portfolio and workplace strategies. | WIL presentation video | WIL presentation [PDF - 4 MB] | WIL questions and answers [PDF - 211 KB] |
| 2024/08/06 | Water quality management update | Legionella explained, GSA’s testing program and protocol updates, dashboard tool and resources. | Water quality management presentation video | Water quality management presentation [PDF - 2 MB] |
| 2024/07/11 | PBS customer dashboard — reporting made easy | Access information about your projects, occupancies, RWAs, locations, rent, prospectus pipeline, and water quality | Customer dashboard presentation video | Customer dashboard presentation [PDF - 1 MB]| Customer dashboard questions and answers [PDF - 258 KB] |
| 2024/06/25 | Kahua — a project communication and collaboration platform | Access and utilize Kahua to collaborate with GSA and project stakeholders. Hear experiences of current system users | Kahua presentation [PDF - 1003 KB] | Kahua questions and answers [PDF - 270 KB] |
| 2024/06/13 | PBS OASIS — new customer workflow | System-based training on the new Customer Approval Workflow reconfiguration and new Non-Approver role | OASIS presentation video | OASIS presentation [PDF - 1 MB] |
| 2024/04/11 | PBS OASIS update | Get an update on recent system improvements, plans for a new Occupancy Agreement workflow, and how to get support. | OASIS presentation video | OASIS presentation [PDF - 1 MB] |
| 2024/02/15 | Water quality management in GSA buildings | Hear about our approach, risk management and notification procedures and key elements of water quality (guest speakers from HHS-CDC). | Water quality presentation video | Water quality presentation [PDF - 3 MB] | Water quality questions and answers [PDF - 585 KB] |
| 2024/01/18 | Cost estimating and cost management principles | Learn how cost estimates are developed during the project lifecycle and how GSA is improving its estimating program | Cost estimating presentation video | Cost estimating presentation [PDF - 1 MB] | Cost estimating questions and answers [PDF - 405 KB] |
PBS resources
Check us out on YouTube!