GSA 2012-08-22 15:26:48 Ensure all new IT systems follow the open data, content, and web API policy and operationalize agency.gov/developer pages. [Within 6 months of release of open data policy—see milestone 1.1] Learn more at gsa.gov/developers 2013/11/09 select 1-2-status in-progress 1.2 Document policy for architecting new IT systems for openness by default 6 months 2012/11/23 text 1-2-1-url textarea 1-2-1-description 1.2 Operationalize /developer page 12 months 2013/05/23 text 1-2-2-url Engage with customers to identify at least two existing major customer-facing services that contain high-value data or content as first-move candidates to make compliant with new open data, content, and web API policy. 90 Days 2012/08/21 select 2-1-status completed 2.1 Paragraph on customer engagement approach 90 days 2012/08/21 textarea 2-1-1-customer-engagement-approach We actively engaged with customers to make this selection, by collecting feedback from them both directly and indirectly on the services we provide. This information was and continues to be collected on an ongoing basis using many different methods. In the past, we’ve used open participation surveys, via various GSA websites, for public evaluations of communications, products and services. Currently, customer satisfaction survey tools capture feedback from customers regarding our online services. In addition, data.gov and other GSA website web metric data provide further action-based insight into what data and services are of most value to or most highly sought by our customers. 2.1 Prioritized list of systems (datasets) 90 days 2012/08/21 text 2-1-2-name GSA Per Diem Federal Agency Directory Federal Data Center Consolidation Initiative (FDCCI) Mobile Apps Gallery Fine Arts Database Energy Usage Analysis System Automated Advanced Acquisition Program (AAAP) National Stock Numbers (NSNs) City Pairs GO.USA.gov text 2-1-2-description Per Diem Rates Comprehensive directory of all federal agencies to enable the public to better understand how government is organized and to locate agencies of interest. Status of data center closings. Data stored on Data.gov. Gallery on USA.gov of government apps that use government data or provide a government service Provides artist and location information for all government-owned art Tracks energy details for various energy sources namely electricity, natural gas, oil, chilled water, steam and renewable energy. Offers the general public and commercial businesses the opportunity to electronically offer building space for lease to the Federal Government. This poses some interesting advantages for accessing this information from a mobile device, including geo-spacial (space nearby or space in this zip code) functionality using integrated GPS and Maps, updating lease information from the field, etc. This is truly at a concept stage only, but worth exploring further. Current listing of National Stock Numbers (NSNs), NSN item name and descriptions, and current selling price of each product on GSA Advantage. Develop and API for Advantage to allow real time downloads for the current NSN data. The City Pair Program (CPP) offers fares discounted considerably off comparable commercial fares--saving the federal government billions of dollars annually. Go.USA.gov lets government employees create short .gov URLs from official government domains, such as .gov, .mil, .si.edu, .fed.us, or .state.xx.us URLs. select 2-1-2-scope internal both both both both both external internal internal external text 2-1-2-customer Federal Travelers Public and Federal Agencies Public and Federal Agencies Public and Federal Agencies Customer Agencies Public and Federal Agencies Public and Business Federal Government Federal Travelers Developers and Public text 2-1-2-uii 1 Make high-value data and content in at least existing two major customer-facing systems available through web APIs, apply metadata tagging and publish a plan to transition additional high-value systems. [Within 6 months of release of open data policy—see milestone 1.1] 2013/05/23 select 2-2-status completed 2.1 Make 2+ systems (datasets) available via web APIs with metadata tags 12 months 2013/05/23 text 2-2-1-url 1 2.1 Publish plan on future activity 12 months 2013/05/23 text 2-2-2-system textarea 2-2-2-description select 2-2-2-scope text 2-2-2-customers text 2-2-2-url textarea 2-2-2-compliance 1 Expand Data.gov to include a web API catalog that centrally aggregates web APIs posted on agencies'/developer pages. 2013/05/23 select 2-3-status complete Establish a Digital Services Innovation Center to improve the government's delivery of digital services. 2012/06/23 select 3-1-status completed Identify shared and open content management system solutions. 2013/02/23 select 3-4-status in-progress Provide support to help agencies develop web APIs. 2013/02/23 select 3-5-status in-progress Launch a shared mobile application development program. 2013/05/23 select 3-6-status complete Establish an agency-wide governance structure for developing and delivering digital services 6 months 2012/11/23 select 4-2-status completed text 4-2-link 4.2 Goals 6 months 2012/11/23 text 4-2-1-goal textarea 4-2-1-measure text 4-2-1-completion-date 4.2 Set specified agency-wide policies and standards 6 months 2012/11/23 text 4-2-3-standard select 4-2-3-status 1 Establish government-wide contract vehicle for mobile devices and wireless service. 2012/11/23 select 5-1-status pending Develop an enterprise-wide inventory of mobile devices and wireless service contracts 6 months 2012/11/23 select 5-2-status completed 5.2 Develop mobile device inventory 6 months 2012/11/23 text 5-2-1-link 5.2 Develop wireless service contract inventory 6 months 2012/11/23 text 5-2-2-component select 5-2-2-device-inventory-status select 5-2-2-contract-inventory-status 1 Evaluate the government-wide contract vehicles in the alternatives analysis for all new mobile-related procurements. 2013/05/23 select 5-3-status completed Set up a government-wide mobile device management platform. 2013/05/23 select 5-5-status complete Update the dot gov domain guidance and procedures to help ensure all new digital services meet improvement guidelines and provide support to agencies. 2012/11/23 select 5-5-status completed Ensure all new digital services follow digital services and customer experience improvement guidelines. [Within 6 months of release of improvement guidance—see milestone 6.2] 2013/05/23 select 6-3-status completed Engage with customers to identify at least two existing priority customer-facing services to optimize for mobile use. 2012/08/21 select 7-1-status in-progress 7.1 Paragraph on customer engagement approach 90 days 2012/08/21 textarea 7-1-1-customer-engagement-approach We actively engaged with customers to make this selection, by collecting feedback from them both directly and indirectly on the services we provide. This information was and continues to be collected on an ongoing basis using many different methods. In the past, we’ve used open participation surveys, via various GSA websites, for public evaluations of our communications, products and services. Earlier this year, we conducted a survey on gsa.gov with visitors using mobile devices to identify what services and information they were seeking. Our survey collected over 3300 responses. Currently, customer satisfaction survey tools capture feedback from customers regarding our online services. In addition, our web metric tools give us further insight into what services and information are of most value to or most highly sought by our customers, including a breakdown of which are most accessed by mobile device users. 7.1 Prioritized list of systems (datasets) 90 days 2012/08/21 text 7-1-2-name USA.gov and GobiernoUSA.gov eBuy GSA.gov Fine Arts Database City Pairs GSA Advantage and National Stock Numbers (NSNs) GSA Auctions Small Business Dashboard Computers for Learning Automated Advanced Acquisition Program (AAAP) text 7-1-2-description To enable the public to access to government information and services on all mobile devices, USA.gov and GobiernoUSA.gov are being redesigned using responsive design which automatically scales to the screen size of device being used. eBuy, a component of GSA Advantage, is an online Request for Quotation (RFQ) tool. GSA.gov will be mobilized to ensure that users of smartphones have a good experience when accessing GSA.gov Provide inventory of government-owned fine art, including artist, location information and picture (when available). System to provide users with access to the most efficient travel arrangements for government travel. FAS developed a prototype mobile app for iOS that allows the user to search for products and add them to a shopping cart that they can email to themselves for purchase through the GSA Advantage website. Current listing of National Stock Numbers (NSNs), NSN item name and descriptions, and current selling price of each product on GSA Advantage. FAS will be developing a mobile web site for bidders to search and bid on items for sale. The Small Business dashboard provides contract information specific to small business. Federal agencies can report their excess computers and related peripheral equipment to GSA through the GSAXcess® website. Eligible recipients can view and request the available federal excess property at the CFL website. Would offer the general public and commercial businesses the opportunity to electronically offer building space for lease to the Federal Government. This poses some interesting advantages for accessing this information from a mobile device, including geo-spatial (space nearby or space in this zip code) functionality using integrated GPS and Maps, updating lease information from the field, etc. select 7-1-2-scope both external both both both external external external external external text 7-1-2-customer Public and Federal Employees Private industry partners, small businesses, and other customer agencies. Customer agencies, vendors, public, government employees and the press Customer agencies, vendors, public, government employees and the press Federal Travelers, Businesses, Public Private industry partners, small businesses, and other customer agencies. Public Public and Business Public, Businesses and Schools text 7-1-2-uii 1 Optimize at least two existing priority customer-facing services for mobile use and publish a plan for improving additional existing services 12 months 2013/05/23 select 7-2-status completed textarea 7-2-url 7.2. Report on services 12 months 2013/05/23 text 7-2-1-name textarea 7-2-1-name select 7-2-1-scope text 7-2-1-customers text 7-2-1-url textarea 7-2-1-optimizations 1 Identify tools and guidance for measuring performance and customer satisfaction on digital services. 2012/08/23 select 8-1-status completed Implement performance and customer satisfaction measuring tools on all .gov websites 6 months 2013/1/22 select 8-2-status in-progress 8.2 Implement performance measurement tool 6 months 2012/11/23 textarea 8-2-1-implementation 8.2 Implement customer satisfaction tool 6 months 2012/11/23 textarea 8-2-2-implementation