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Billing and Accounts Receivable (BAAR) Project

GSA is modernizing its core financial management system through the Billing and Accounts Receivable (BAAR) Project. Central to the BAAR Project is the three-phased release of the Vendor and Customer Self Service (VCSS) website. Once it is fully deployed, VCSS will provide all GSA customers with online access to their bills, statements and billing data, and paper bills and File Transfer Protocol (FTP) files will be phased out.

In January 2014, customers of GSA Global Supply, AutoChoice and select other business lines (see list of major business lines at www.gsa.gov/baarschedule) began viewing bills, statements and billing data in VCSS, which has replaced WebBill and paper bill statements.

In July 2013, GSA customers of Reimbursable Work Authorizations (RWA), and customers in Washington, D.C., receiving steam and chilled water through the Heating Operation and Transmission District (HOTD), began viewing bills, statements and billing data in VCSS. VCSS replaced BillView and paper bill statements for all RWA customers, except customers of IT services.

In August 2011, GSA Fleet and PBS Rent began viewing bills, statements and billing data in VCSS.

If you are a customer of one of the business lines already in VCSS and you need access, please visit vcss.gsa.gov.

In the future, customers of all remaining GSA business lines will go live on VCSS.

For Help on VCSS

If you are a customer of GSA Fleet, PBS Rent, RWA, or in Washington, D.C., receiving steam and chilled water through HOTD, please contact the Financial Systems Service Desk:

  • Phone: 866-450-6588, 7:30 a.m. - 7:30 p.m. ET, Monday-Friday, excluding Federal holidays
  • Email: OCFOServiceDesk@gsa.gov

Phase 2B Customers (see Schedule by Phase)

Please email questions to baar@gsa.gov

Senior Officials Leading
GSA’s BAAR Project

Project Sponsor
David Shive
Acting Director, Office of Financial and HR IT Services

Project Sponsor
Edward Gramp
Acting Director of Financial Policy and Operations / Deputy Chief Financial Officer