Chapter 1. Introduction—Guidance for the Official Use of Social Media
At GSA, our leadership, as highlighted in our Social Media Policy, encourages the use of appropriate social media technologies to enhance communication, collaboration, and information exchange in support of our mission. This guide augments that policy and GSA’s IT Rules of Behavior. The scope of this guide includes social media technologies hosted on internal Federal Government servers, as well as those hosted outside of Federal Government servers. It includes our responsibilities when accessing social media services in either environment—in an official capacity.
These responsibilities apply to employees representing GSA online in official capacities, and to contractors working on behalf of GSA. The information in this guide does not supersede or replace existing legal responsibilities and policies in effect, and does not apply to your personal online activities while not on official duty; however, we are always bound by the Standards of Ethical Conduct for Employees of the Executive Branch, the conflict of interest statutes, and the Hatch Act. There are ethical obligations to follow even when we are engaged in our personal capacities, as we will review in this guide
If you have any questions about getting started using social media at GSA, contact firstname.lastname@example.org to receive assistance from GSA’s Office of Communications and Marketing (OCM).
- Download the 2013 Social Media Navigator [DOCX - 122.46 KB]