Managed Mobility Program
GSA's Mobility Program includes two primary components: Managed Mobility and FSSI Wireless.
Managed mobility is an emerging need to address government’s increased requirements to manage mobile devices as workforce and users demand:
- Increased mobile access
- Increased mobile application adoption
- Support for a broader range of operating systems and operating models (government furnished versus employee owned)
Managed Mobility:
- Allows agencies to fully manage mobile assets from acquisition to disposal and disposition
- Enables wireless assets to become a fully integrated component of the IT enterprise
- Improves security, integration, and mobile application adoption
- Supports Digital Government Strategy objective of increased access to data, applications, and services
- Has market estimates of $200M a year (which could double in the next few years)
GSA's Managed Mobility Program
According to the Digital Government Strategy Action Item 5.5, GSA’s Managed Mobility Program is responsible for defining solutions that allow government to securely set up and manage mobile applications and enterprise data on mobile devices, as well as manage the devices and mobile platforms themselves.
GSA is taking multiple steps to advance government’s managed mobility capabilities. GSA and an interagency work group have initially developed a set of sought after and desired Mobile Device Management (MDM), and Mobile Application Management (MAM) capabilities, are identifying solutions on existing easily accessible contract vehicles, and will publish links in a central repository for agencies to reference and access.
Outcomes include:
- Complete set of requirements that adhere to existing federal policies and administrative priorities
- Potential vendor pool that can meet baseline requirements
- Acquisition pathway through existing government-wide vehicles
- Help with acquisition strategy development and scope reviews
- An adaptable, repeatable mechanism that can account for variable market conditions
The goal is to meet the emerging need to consolidate solutions and give agencies maps and directions to obtain services on existing government contracts efficiently and without every agency doing the advanced legwork and duplicative cost to identify solutions and establish contracts.
In future phases, GSA will look at ways to further grow and scale with new technologies, evaluate, and improve.
Benefits Government-Wide
The managed mobility space is always changing. It’s difficult and challenging for agencies to stay properly informed. Centralizing requirements gathering and solution evaluation reduces the burden on agencies while increasing their options’ quality.
Government agencies will be able to access GSA's managed mobility solutions seamlessly in an easy-to-use, secure, integrated solution. GSA's approach of a shared repository directing agencies how to identify and acquire managed mobility solutions offers many benefits:
- Qualified Secure, Scalable Solutions - These solutions are designed to solve government’s existing needs for mobile technology, including security and policy management. They scale to the extremely large and evolving nature of federal cabinet-level agencies.
- Evolutionary and Flexible - Mobility management needs change constantly, with increased mobile adoption and emerging policy and security requirements. We will continue to evaluate selected and future solutions to ensure ongoing and new requirements are addressed as the MDM and MAM market develops. The Managed Mobility program will periodically re-assess both the program requirements and marketplace in response to this evolution, providing government agencies with potential solution sources.
- Shared Mobility Community - This community will monitor new industry developments, identify Managed Mobility best practices, and promote these best practices.
Core Functions
- Mobile Device Management (MDM)
- Mobile Application Management (MAM)
- Mobility Life Cycle (MLC)
| Mobile Device Management (MDM) | Mobile Application Management (MAM) | Mobility Life Cycle (MLC) |
|---|---|---|
| Device enrollment | Controlled application deployment | Support for implementation and installation, including deployment, transition, system integration, and training |
| Profile provisioning | Enable/disable commercial app stores | Operations support such as a help desk, an demonstration platform, enterprise configuration, integration with FSSI Wireless Portal, and Telecom Expense Management Systems (TEMS) support |
| Profile management | Installed app reporting | Device replacement, refresh, disposal, reporting support and experience |
| Multi-profiles per device | Blocking app purchases | |
| Feature management | App whitelisting/blacklisting | |
| Multi-OS support | Enterprise mobile app store (MAS) | |
| Device remote control: on/off, track/control, camera/microphone/wi-fi, Bluetooth, GPS, roaming, geofencing | App security | |
| Data collection | Mutual authentication | |
| Secure data files, applications | Detect/enforce device environment conditions | |
| Multi-e-mail support | Require app digital signatures | |
| Personal information management (PIM) support | Third-party app mutual authentication | |
| Automated security checks | Software integration services | |
| Provision, control, track devices | ||
| Device reporting | ||
| VOIP, videos, real-time chat support | ||
| COOP and disaster recovery | ||
| Wipe data/apps | ||
| Classified data, PIV, Biometric, network monitoring |
Read more about core functions in the Request for Technical Capabilities. (PDF, 754 KB) Response period ended March 8, 2013.
The shortcut to this page is www.gsa.gov/managedmobility.
