Skip to main content

National Customer Service Center (NCSC)

The National Customer Service Center (NCSC) is the source for information on any of the products or services available from GSA. The NCSC is a full-service center providing assistance and information to make acquisitions simple and efficient.

Services offered include:

  • Current pricing;
  • Order status;
  • Tracing shipments;
  • Billing inquiries;
  • Problems with a GSA Order; and
  • Schedules information.

Problem Resolution

Report a problem with any order by using Ask GSA, an online customer service solution. Ask GSA allows direct reporting of problems with a requisition or GSA Global Supply order shipment. Thus, correcting problems such as damage, short/over, wrong item, quality, tracing shipments, and merchandise returns.

VCSS Pre-registration Video


Federal Acquisition Service
(703) 605-5640

National Customer Service Center (NCSC)
(800) 488-3111

Centralized Mailing List Service (CMLS)
1(800) 488-3111

national, customer, service, ncsc, center, support,acquisition, MSDS, question, discrepancy, damage, return, complaint, quality