1-800-FED-INFO USA.gov Contact Center

The Federal Citizen Information Center manages a toll-free USA.gov Contact Center with specially trained staff to answer questions in English and Spanish about all aspects of the federal government. The National Contact Center staff handled more than 762,400 calls in fiscal year 2014, and processed nearly 71,640 e-mails. They responded to another 33,913 people who asked questions through webchat, and more than 4.6 million people visited their FAQs at USA.gov.

The public can get help by calling toll-free 1-800-FED-INFO and/or 1-800-333-4636 between 8 a.m. and 8 p.m. Eastern time to speak to an information agent. Recorded messages on popular topics are also available around the clock.


Last Reviewed 2015-06-16