As the Federal Government’s premier acquisition and workplace solution agency, GSA is committed to designing and delivering workplaces that maximize long-term economic and strategic value for its customers. Improving workplace effectiveness, in some cases, includes organizational interventions – taking a close look at a client’s business performance and employee work patterns in order to enhance how space is used and help further strategic goals.
Applied Research developed techniques for helping clients treat office space, workplace technology, and work processes as an integrated system strategically designed to enhance organizational effectiveness.
An important result of this work is a powerful set of methods and tools that draw on findings from leading academic institutions and workplace consultants. As a whole, these comprise a cost- and time-effective strategy for designing workplaces that best fit the work of GSA’s clients, and the way that work gets done.
Research projects focused on the following two areas: