Vendor Information

FAQs

What are the procedures for processing GSA Fleet maintenance transactions?

Transactions under $100 will be processed the same as any other purchase card transaction.  Upon accepting the Wright Express (WEX) card, follow the standard WEX procedures. If the WEX card is not accepted, call into WEX using the number on the back of the card and have the transaction processed telephonically. A MasterCard number will be given for payment.

All transactions over $100 need to be called in to the GSA Fleet Maintenance Control Center (MCC) for authorization. A MasterCard Number will be given for payment.

Currently using the Voyager card - do I cancel the contract with Voyager to begin accepting the WEX card?

No. Voyager has commercial customers which may use your shop now and in the future. If there is a concern about the amount of business which will be processed using the Voyager card, please contact Voyager.

Currently using the WEX card – is there any requirements/restrictions to be placed on the GSA Fleet vendor list?

No. WEX will provide GSA Fleet a list of merchants that accept the WEX card. This list will be updated on a regular basis. These merchants will be added to the GSA Fleet list of merchants available for GSA Fleet business.

How does one get on the GSA vendor list?

Complete the Vender Application Letter of Agreement (LOA) and FAX to the number provided or contact our National Maintenance Control Center at 1(866) 400-0411.

Will the WEX card be accepted by other federal agencies as well as GSA Fleet?

Not necessarily. Each agency is responsible for issuing a fleet card task order. In addition to GSA Fleet, the Departments of Defense, Energy, and Treasury have all chosen WEX as their fleet card. To find out which fleet card internal agency vehicles are utilizing feel free to contact GSA’s SmartPay Office and your agency coordinator.