Account Managers
Agency clients can call or email the customer team contacts below for workplace-related support, such as real estate services, project management, interior design, architects/engineers, and contract professionals.
| Regional Account Managers | Contact Information | |||||
|---|---|---|---|---|---|---|
| Judiciary/Courts (Appeals, Bankruptcy, District, Pretrial Services, Public Defender, Probation, Tax) USAO, USMS, Trustees, Civil Division, SEC, Peace Corps |
Adam Schaffer, RAM (212) 264-1407 adam.schaffer@gsa.gov |
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| Defense, DHS - CPB, ICE, FEMA, NPPD (FPS), Social Security Administration & ODAR, Army Corps of Engineers | Jennifer Brunner-Bennett, RAM (212) 264-9154 jennifer.brunner@gsa.gov |
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| Senate & Congressional Offices | Stephen Ronaghan, RAM (212 264-8252 stephen.ronaghan@gsa.gov |
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| FBI, DEA, CIS, NUSTL, DHS-OIG | Madeline Coleman RAM (212) 264-3035 madeline.coleman@gsa.gov |
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| Coast Guard, EPA, SBA, NLRB, USDA, EEOC, Education, OPM, Interior, Dept. of Transportation, NARA, NASA, USIA, HHS, RRB | Tony Yacoub, RAM (212) 264-2160 tony.yacoub@gsa.gov |
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| ATF, Commerce, Labor, Treasury, IRS, HUD, GSA, OSHA, EOIR, USPS, FTC, FCC, FDIC, FHAA, FMC, FMCA, State, Secret Service, TSA, VA | John Esposito, RAM (212) 264-0179 john.esposito@gsa.gov |
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Clients can count on Regional Account Managers (RAMs) to service their unique needs. GSA takes a proactive approach to analyzing our customers portfolio of work with PBS, and works with clients to develop comprehensive strategies for excellent customer service delivery across GSA regions. RAMs work to develop long term relationships with senior-level customer contacts to improve organizational communication and understanding. RAMs are in tune with in the long-term goals and mission critical drivers of their customers, and act as ombudsmen between GSA and our customers in the fulfillment of their workplace needs. Each customer team in the Region is led by a branch chief supported by a group of experienced realty specialists and one or more RAM.
