Comprehensive Human Resources Integrated System (CHRIS) Frequently Asked Questions (FAQs)

  1. What are the CHRIS Password Requirements?

          Logon to CHRIS

To request User Name, Password Reset or Account Setup

Reset User Name
Reset Password
Setup CHRIS Account


Note to new employees: You must first be processed in CHRIS in order to set up a CHRIS account. If you are unable to set up your account, contact your HR Office.
 
   

CHRIS FAQ Answers

What is CHRIS?
The Comprehensive Human Resources Integrated System (CHRIS) is the automated tool used by Human Resource (HR) professionals in GSA, and its client agencies, to document your employment (i.e., changes in your salary, position or benefits), which in turn creates a comprehensive employment history. 

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What is CHRIS Personal View?
CHRIS Personal View is designed to provide you with secure and easy web-based, online, “real time” access to your own personal electronic employment information, as well as print copies of Notifications of Personnel Actions (SF-50). Through CHRIS Personal View you have direct access to your personnel records and won’t need to request copies of SF-50s through your servicing Human Resource Office. In addition, anytime an SF-50 has been entered into CHRIS you will receive email notification letting you know it has been added to your electronic personnel folder.

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What features are available through CHRIS Personal View?
The following features are currently available to users of the CHRIS Personal View:

  • View Personal data such as education, veterans status, service computation date; Assignment information such as position data, probation periods, career conversion and retained grade data; Pay and Benefits information such as Salary, retirement coverage, life and health benefits and TSP; Leave information such as leave category and balances; Performance ratings; Awards history and Personnel Action Information history and individual Notifications of Personnel Actions (SF-50s). 
  • Print either your individual Notifications of Personnel Actions (SF-50), award history, performance history, benefits record, position assignment record or personal data record.

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How do I log on to CHRIS Personal View?
To log on to CHRIS Personal View you will need a User ID and Password.

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What if I don't have a CHRIS username and password?
If you do not have a CHRIS username and password, please browse to the CHRIS homepage (gsa.gov/chris).  Next, enter your email address and click on "Request User Name".  You will receive an email with your user name and a link to reset your password.  With your user name and the new password that you have entered you will now be able to login to CHRIS. 
Reset Password or Setup CHRIS Account

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What are the CHRIS Password Requirements?
Your CHRIS password must be a minimum of eight characters long, must not contain consecutively repeating characters, must not be a password previously used within the last 365 days, and it must contain at least one letter, one number, and one special character (i.e., $, %, &, etc.).

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How often will I have to update my CHRIS Password?
Your CHRIS password will expire after 90 days.

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Who has access to use the CHRIS Personal View website?
This website is only for federal employees serviced by the GSA CHRIS.

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Who can use the CHRIS Personal View option?
Federal employees from any GSA CHRIS serviced agency who has elected to implement CHRIS Personal View.

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Who is responsible for updating my employment records?
For GSA employees (excluding employees under the Office of the Inspector General) it's the Office of Human Resources Management, Consolidated Processing Center (CPC) who is responsible for updating employment and benefits information. Your records will also reflect changes to your Federal Employee Health Benefits or Thrift Savings Plan made using Employee Express during open seasons. For GSA-IG employees, contact your servicing Human Resources (HR) office.

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What if I find errors in my electronic records?
If you find incorrect or missing data in your CHRIS Personal View electronic record, please contact your servicing Human Resources (HR) office.

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How often is the CHRIS Personal View updated?
CHRIS Personal View is “real time”.

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How can I keep my personal information secure?
Take the following steps:

  • Close your browser after accessing account information.
  • Keep your password in a secure place.
  • Change your password immediately if you think someone has learned it.

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How do I find out the date of my next WGI?
From CHRIS Personal View click on the Assignment tab and the date appears next to the “WGI Pay Date” field. 

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Where do I find information on my Personnel Actions (SF-50s)?
Your individual Notifications of Personnel Action (SF-50) may be viewed by clicking on the Personnel Actions (SF-50) tab - accessible by clicking Personal Self Service then Employee Views

To view a personnel action, click on the box located to the left of the Effective Date for the personnel action you want to view or print, then click on the "View Selected" button. This will open the SF-50 in Adobe. To print the SF-50, click on the printer icon in the Adobe menu bar.

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Why am I not able to access CHRIS?
Chris access now requires you to be on the GSA or Client Agency networks either directly on-site or if teleworking via VPN, Citrix or MyView.

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Why am I not able to launch CHRIS (i.e. can't open Request for Personnel Action, Security Certifications, etc.)
This could be due to a Java upgrade. Please note that you will need to modify your Java TLS settings each time your agency IT department installs the latest version of Java and/or clear the cache.

To ensure that you are able to access your CHRIS professional responsibilities properly, complete the steps in the attached document to update your Java settings. [PDF - 151 KB]

Depending on your agency's policy, you may be required to work with your local IT department.


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Last Reviewed 2016-08-30