Criteria for 2013 - 2014 Federal Mail Awards
The Interagency Mail Policy Council's Best Practices Working Group will judge nominations based on your responses to the following questions:
- What are you measuring to determine your performance
- What are the baselines for these measures
- How is data collected agency wide
Improved Business Practices:
- Describe the improved business practices including the impact on your business (old vs. new process/operations)
- Improvements to customer service
- Increased efficiencies
- Changes to resource requirements
- Are savings expected to continue yearly?
- Did your agency incur any expenses in implementing the improved business practice?
- Provide specific examples and data that compare these costs with previous expenditures.