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Through the USA Contact contract vehicle, your agency can choose from among nine prequalified contact center companies – each one an industry leader. Each company possesses the specialty skills and experience necessary to meet your unique contact management needs.

The benefits of the nine prequalified companies: 

  • Thorough understanding of contact management services industry
  • Extensive experience with state-of-the-art information technology needed to support it
  • Reputations in the federal and commercial marketplaces for commitment to quality and excellence
  • Expertise in developing scalable, cost-effective solutions

Who they are:

  • Convergys
  • CSC-Datatrac
  • HP Enterprise Services
  • Sykes
  • Microdyne Outsourcing
  • Lockheed Martin Aspen Systems
  • Active Network
  • TeleTech Government Solutions LLC
  • Vangent Inc.

If you have any questions or need additional information, contact Barbara Walton.


Barbara Walton
(202) 208-0568

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