Through the USA Contact contract vehicle, your agency can choose from among nine prequalified contact center companies – each one an industry leader. Each company possesses the specialty skills and experience necessary to meet your unique contact management needs.

The benefits of the nine prequalified companies:

  • Thorough understanding of contact management services industry
  • Extensive experience with state-of-the-art information technology needed to support it
  • Reputations in the federal and commercial marketplaces for commitment to quality and excellence
  • Expertise in developing scalable, cost-effective solutions

Who they are:

  • Convergys
  • CSC-Datatrac - In Process to Change Name: CSC Government Solutions LLC
  • HP Enterprise Services
  • Sykes
  • Microdyne Outsourcing
  • Lockheed Martin Aspen Systems
  • Active Network
  • TeleTech Government Solutions LLC
  • Vangent Inc. - In Process to Change Name: General Dynamics Information Technology

If you have any questions or need additional information, contact Barbara Walton.

Last Reviewed 2016-01-22