U.S. Customhouse, Chicago

Exterior street-level view of the Chicago U.S. Customhouse610 S. Canal Street
Chicago, IL 60607
View map [nongovernment site]

Constructed in 1932, the 12-story U.S. Customhouse in Chicago is currently used as office space primarily for the Department of Homeland Security (DHS). Located in the Near West Side community of Chicago, southwest of the central business district, the Customhouse is eligible for listing on the National Register of Historic Places.

Property Manager: Gina Carter

Public Hours: 7 a.m.– 6 p.m. Monday through Friday (except federal holidays)

For building service calls or more information, use contacts at top right. For other federal government information, call 1-800-FED-INFO.

Building Projects

In early 2016, we began retro-commissioning heating and cooling system equipment in the Customhouse in an effort to improve occupant comfort. We installed controls to adjust mechanical equipment according to indoor heat loads and outdoor temperature and humidity. Other earlier efforts included replacing boiler controllers, updating the sequencing, and replacing all boiler tubes to dramatically improve the heating capabilities of the building. Finally, we installed GSALink, which provides computerized data from the building's operating systems and shows opportunities for saving energy.

Public Access

All visitors must undergo security screening and present a valid identity card (like a state driver's license or federal ID) before gaining access to the building. See Real ID for more information.

Key Tenants

The building's major tenants include DHS Customs and Border Protection, Immigration and Customs Enforcement, the FBI, Office of Personnel Management, and U.S. Marshals Service. In the latest (2015) Tenant Satisfaction Survey, 61% of respondents gave a four or five rating (on a five-point scale) for the building and GSA services.

Art in Architecture

Photograph of Winter Vista painting showing a farm beneath a mountain background nestled in snowWinter Vista, the artwork installed within the Customhouse, was created by artist Karl Eugene Fortess, best known for his work as an educator. Visit America's Fine Arts Collection to see other federal artworks.

The shortcut for this page is www.gsa.gov/customhousechicago.

Last Reviewed 2016-06-10