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Mediation Works Video

GSA Mediation Works
Video Length: 15 minutes

What is Mediation?

Mediation is a fast, inexpensive way to resolve EEO disputes.  At GSA we use trained mediators from outside the agency to work with all parties to reach a voluntary agreement on their own.  Mediators cannot make decisions or force decisions on any party involved in the dispute.

General Services Administration

GSA has a tested method of resolving workplace disputes and restoring relationships between managers and employees.  Mediation has proven to be a "better, faster, and less expensive" alternative to resolving disputes and getting everybody back to work!

Download Video: mp3 (18.6K)






Contact the Office of Civil Rights
(202) 501-0767

Mediation Works, Mediation, ADR, Alternative Dispute Resolution