National Customer Service Center (NCSC)
The National Customer Service Center (NCSC) is the source for information on any of the products or services available from GSA. The NCSC is a full-service center providing assistance and information to make acquisitions simple and efficient.
Services offered include:
- Current pricing;
- Order status;
- Tracing shipments;
- Billing inquiries;
- Problems with a GSA Order; and
- Schedules information.
Report a problem with any order by using Ask GSA, an online customer service solution. Ask GSA allows direct reporting of problems with a requisition or GSA Global Supply order shipment. Thus, correcting problems such as damage, short/over, wrong item, quality, tracing shipments, and merchandise returns.
VCSS Pre-registration Video
Note: This video is hosted by a nongovernment website.