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Federal Mail Executive Committee Training Competency Model

The model is designed to establish standards used to develop federal mail managers and staff to attain necessary knowledge, competence, and skills.


Model and Link                                                                                               File Size
Agency Mail Manager DOC - 42 KB
Mail Center Manager DOC - 42 KB
Mail Center Worker DOC - 33 KB
Program - Level Mail Manager - Customer Training DOC - 34 KB





Cynthia Patterson
(703) 589-2641

Lois Mandell
(202) 501-2735

Federal Mail