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Reimbursable Work Authorizations

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Did you know you have access to real-time RWA information whenever you want?

eRETA provides real-time RWA information and copies of RWA documents -- Click Here to Learn More and Request Access

GSA's new RWA and HOTD billing system is LIVE!  See instructions here on how to obtain access to the Vendor and Customer Self-Service (VCSS) application to view RWA and HOTD billing statements


Questions and Feedback

RWA Program Questions & Feedback:

RWA Project-Specific Questions:

Contact Your Regional RWA Manager

Client Agency Strategy & Relationship Management Questions: Contact your National Account Manager
FPDS (RWA Blocks 15A and 15B) Codes Government-wide FPDS Codes (as of June  2012 
FPDS (RWA Blocks 15A and 15B) Questions:

Contact your Agency's FPDS Administrator

Billing Questions (IPAC Customer):

Billing Questions (non-IPAC Customer):

Submit an RWA to GSA

After working with a GSA PBS representative to develop your agency's requirements, you may email your signed RWA Form 2957 to the region where the project and/or service will be delivered. Regions 2, 4, 5, 7, and 9 have centralized mailboxes for this purpose. For other regions, submit your RWA to the PBS representative you worked with to develop your requirements. To locate a PBS representative for assistance, please contact the RWA Manager in the region where the work will be delivered.

Region 2 (NY, NJ, Caribbean)
Region 4 (GA, TN, NC, SC, KY, AL, MS, FL)
Region 5 (IL, WI, MN, IN, MI, OH)
Region 7 (TX, NM, OK, AR, LA)
Region 10 (WA, OR, ID, AK) (Seattle Metro Service Center) (Eastern Service Center – Spokane) (Greater Puget Sound – Auburn) (Southern Service Center – Portland) (Northern Service Center – Alaska)

For all other regions Regional RWA Manager

RWA Form 2957

The Reimbursable Work Authorization (RWA) Form 2957 provides written documentation of a formal agreement between GSA and a customer whereby GSA agrees to provide goods and/or services and the customer agrees to reimburse GSA's direct and indirect costs.

The most recent changes to the RWA Form 2957 occurred in February 2011.  These changes included eliminating Billing Type C and Billing Type 7 as well as the corresponding purchase card fields.  Additionally, the form now includes FPDS Funding Agency Code and FPDS Funding Office Code (Blocks 15A and 15B) to comply with Federal Acquisition Regulation requirements.  To see the client letter regarding these changes, please click here.

For questions regarding the FPDS Funding Agency Code and FPDS Funding Office Code (Blocks 15A and 15B), please contact Michelle Coleman at


RWA Customer Guide

Guidance, Tools, and Communications





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