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Telecommunications and Network Services

The Greater Southwest Region's Network Services Division manages voice and data systems for federal agencies in most government-owned and leased buildings in our five-state region: Texas, Oklahoma, Arkansas, Louisiana and New Mexico. 

The following services are available - call us today to install or update your current equipment! 

  • Local and long distance dial tone services
  • Wire and cable installation and support
  • Voice mail  
  • Wireless solutions including cellular, microwave and optical 
  • Installation of equipment / support services 
  • Project integration including design, procurement, installation and follow-on support
  • Telecommunications services needed to move into a new facility 
  • Satellite services 
  • Audiovisual services 
  • Teleconferencing support 
  • Customer moves, adds and changes 
  • Financial management and centralized billing 
  • "First/last mile" commodities and services including key systems, hubs, routers and switches, and help desk services.

GSA is committed to providing agencies with the highest quality service available in the telecommunications industry today.  We provide a variety of value-added support and professional expertise in the acquisition of telecommunication services and equipment.

GSA can help agencies procure the newest telecommunications products and services that best support their missions using fully competed contracts. Most importantly, our professional telecommunication managers help agencies sort through the maze of technological options.

CONTRACTS

GSA offers a variety of contracts, local and long distance to fulfill needs for internet access, email, technical assistance and support and telecommunications infrastructure. Contracts available are locally awarded IDIQ contracts, Local Services Acquisition, Metropolitan Local Services Acquisition, Telecommunications Expense Management Services, Local Services Acquisition-2, and Networx.

These contracts are fully competed in accordance with Federal Acquisition Regulations to deliver any telecommunications infrastructure requirement. Let us be your one-stop shop for any office building, campus, or base environment to deliver any level of demand for equipment – (e.g. routers, switches), support services (e.g. systems integration, operations support) and billing services.

The above contracts also cover a full spectrum of wireless communications solutions including cellular phones with local, regional, national or international calling plans, paging equipment and services as well as satellite services.

GSA leverages the government’s buying power to obtain a full range of end-to-end telecommunications products and services using these region-specific contracts and national contracts to offer large scale volume pricing.

NATIONWIDE PBX OFFERING

On February 24, 2015, the Greater Southwest Region awarded the nationwide TelServ II contract, which offers PBX Maintenance Support Services. TelServ II is an Indefinite Delivery / Indefinite Quantity (IDIQ) contract for federal agencies within the Continental United States (CONUS) to order:

  • PBX maintenance/support services
  • Minor telecom related cabling services
  • Telecommunications equipment
  • Customer premise equipment
  • Telephone instruments to include Integrated Services Digital Network (ISDN) devices
  • Cabling and labor hours for repair or programming/reprogramming of equipment, data racks and patch cords

This contract also covers and requires the contractor to support related emerging technologies to telecommunications.

TelServ II is for agencies to get quick-turnaround, short-term support, equipment, repairs, and services via the agency Ordering Contracting Officer (OCO) with Designated Procurement Authority from GSA’s Greater Southwest Region CO to issue task orders for quick-turnaround, short-term needs for at or below contract pricing. Agencies using the IDIQ are helping to meet their small business goals since the contract is a Total Service Disabled Veteran Owned Small Business Set-aside. Check here to view the "Ordering Guide" and “Pricing Schedules” by vendor (AmeriCom and Quantum).

SERVICES

Federal agency clients can order phones, internet access, fulfill project integration requests or direct any other question by using our contact in the upper right corner.

Besides assisting agencies in sorting through the maze of technological products and services, we also assist agencies in acquiring equipment and services by defining requirements, identifying solutions, ordering services and managing the ongoing provision of services, to include billing operations

Once requirements are defined, we will assist agencies with implementing, integrating, deploying and training on equipment and services; maintain and manage telecommunications services and equipment.

A variety of advanced voice communications (dial tone) and data transmission facilities are offered to federal agencies on a common-user basis.


The shortcut to this page is www.gsa.gov/r7telecom.


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