Telecommunications Expense Management Services (TEMS)

Federal agencies can begin saving on wireless expenses without changing your service plans through TEMS. TEMS helps you reduce costs by:

  • Optimizing rate plans
  • Identifying inventory and billing errors
  • Actively monitoring spending
  • Eliminating unused lines
  • Improving management and security controls

TEMS features

Type of contract: Multiple award, indefinite delivery, indefinite quantity (IDIQ)

Period of performance: Two-year base, three one-year options

Ceiling: $93 million

Type of task order: Fixed price

Agencies save an average of 26%

Agencies have saved an average of 26% on total wireless spending. One agency eliminated over 900 redundant accounts, saving $200 million annually.

Part of the Federal Strategic Sourcing Initiative (FSSI)

TEMS is part of the Federal Strategic Sourcing Initiative (FSSI).

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How to order

You place the order

Place an order directly with our industry partners after conducting fair opportunity:

Use the FSSI TEMS Customer User Guide (Word, 2,285k, 05/07/2008) for detailed ordering instructions.

We place the order

We can help you with any of the following:

  • Developing a statement of work (SOW)
  • Verifying, obligating, and ensuring proper use of funds
  • Evaluating proposals and awarding orders
  • Maintaining award documentation
  • Processing order closeout

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How federal agencies have used TEMS

The Department of Homeland Security achieves a 245% return on investment

Customs and Border Protection (CBP) in the Department of Homeland Security (DHS) awarded a small business on TEMS a project to consolidate buying and management for 16,000 wireless lines. The industry partner currently manages over 21,000 for CBP.

Over the course of the project the industry partner was able to identify over $6.9M in savings and reduce the average cost for common equipment from $52.59 to $44.03. CBP now has a more accurate view of their inventory and spend, as well as insight into optimization opportunities like eliminating zero-use accounts and overage sources.

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The shortcut to this page is www.gsa.gov/tems.

TEMS Contacts

Program Manager
David Peters
Phone: (703) 306-6403
Email: david.peters@gsa.gov

Contracting Officer's Technical Representative (COTR)
Monica Hedgspeth
Phone: (703) 306-6350
Email: monica.hedgspeth@gsa.gov

Contracting Officer
Jon Johnson
Phone: (703) 306-6481
Email: jon.johnson@gsa.gov


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