GSA Customer Support

GSA offers a variety of support services.

National Customer Service Center 
provides GSA acquisition customers with assistance and information about purchase orders, shipments, billing, and schedules.
e-Resolve 
is an online, self-service tool that allows customers to directly report problems with a requisition or GSA Global Supply order shipment.
Customer Service Directors
provide personal assistance to GSA acquisition customer accounts. 
Vendor Support Center 
is an online resource and call center for vendors to get information, review and report sales, and fulfill contract administration requirements.
Real Estate National Accounts Program 
partners with GSA's real estate customers to help strategically plan and satisfy their unique business objectives.
National Contact Center for the public
connects citizens and consumers with specially trained staff who answer questions in English and Spanish about all aspects of the federal government.
GSA Regional Offices 
offer local support to GSA customers and government vendors throughout the 50 states, U.S. territories, and overseas.
DOD Customers
offers a wide variety of programs and tools that DOD customers can use in support of their mission.
Public Buildings Services Industry Relations 
increases awareness of PBS contracting opportunities, while maximizing access to appropriate program information and supporting Industry efforts to do business with GSA.
Additional Online Billing Resources and Tools

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