Reimbursable Services Program
GSA’s Public Buildings Service provides the following services for customers via Reimbursable Work Authorizations (RWAs).
- Repairs and alterations
- Small projects
- Above-standard operations and maintenance (O&M), services, and utilities
GSA Rocky Mountain Region has implemented a standardized, national process for RWA work, which includes five steps.
- Requirements Development
- Cost estimate
- RWA acceptance
- Project/service execution
- Completion and financial close-out
Several resources are available to our RWA customers.
- www.gsa.gov/rwa — A website with national and regional points of contact, current RWA Form 2957, policies, FAQs, customer guides, training, and more
- e-RETA - A customer portal/access to the RWA system of record for real-time data on your RWAs; go to www.gsa.gov/rwa for information on gaining system access
- Regional expertise and training — The Rocky Mountain Region offers customer RWA training; just ask your GSA point of contact or the RWA manager (use the contact link at www.gsa.gov/rwa)
The RWA program is required to comply with appropriations law. The three types of appropriation are Annual, Multi-Year, and No-Year. The most common appropriation is the Annual Appropriation, which must be obligated by the customer on a RWA by September 30 of the cited fiscal year. For a non-severable service, such as a construction project, GSA then has up to five years to complete the requested scope of work and bill the customer.
GSA assigns each new RWA a "type" that defines the kind of service as severable (such as cleaning, utilities) or non-severable (such as construction, repairs, alterations). Severable services are limited to a 12-month period of contract performance.
For detailed information on the various RWA "types," see the Federal Customer Guide to Reimbursable Work Authorizations at www.gsa.gov/rwa.