Skip to main content

Appendix 4. Flagship Initiatives Performance Metrics

Flagship Initiative: Business Breakthrough

Partnership: Office of Small Business Utilization, White House

  • GSA Strategic Goal(s): Innovation, customer intimacy, operational excellence
  • GSA Draft High-Priority Performance Goal: Open government and transparency
  • Business Breakthrough Performance Metrics:
  • Participant feedback/usefulness of information;
  • Participant future success in winning Federal contracts;
  • Increases in schedule holder sales and overall success rate.

 

Major Activities / Completion Timeline FY
’11
FY
’12
GSA will complete the first two program pilots. X  
GSA will complete roll out of national Business Breakthrough program.   X

Table 1: Business Breakthrough Timeline

 

Flagship Initiative: ePubs (Google) U.S. Government Bookstore

Partnership: Office of Citizen Services and Innovative Technologies, Google Books, Government Printing Office

  • GSA Strategic Goal(s): Innovation, customer intimacy, operational excellence
  • GSA Draft High-Priority Performance Goal: Open government and transparency
  • ePubs Performance Metrics:
  • Number of ePubs distributed through external online partners.
  • Number of new publications added to existing ePubs catalog.
  • Number of new agency partners.


 

Major Activities / Completion Timeline FY
’11
FY
’12
GSA will develop partnership with Google/GPO to distribute free digital consumer publications to the public. X  
GSA will expand ePub distribution to additional nationally recognized online electronic retailers and book distributors. X  
GSA will add a government publications section to USA.gov and determine feasibility of new publications site.   X
GSA will reduce printing and distribution of a hard copy government consumer publications catalog and transition to a robust online electronic catalog.   X

Table 2. ePubs (Google) U.S. Government Bookstore Timeline

 

Flagship Initiative: Federal Buildings Personnel Training - (FMI.gov)

Partnership: Office of Government-wide Policy

  • GSA Strategic Goal(s): Innovation, customer intimacy, operational excellence
  • GSA Draft High-Priority Performance Goal(s): Sustainable Environment
  • FMI.gov Performance Metrics:
  • Improvement in building performance metrics following building facilities management personnel completion of training in the Federal Buildings Personnel Training Act core competencies.
  • Website hits—represents usage.
  • Constructive, actionable comments from the public, government, industry and academic stakeholders on how to improve and/enhance aspects of the website and FBPTA Program – represents usage and “buy-in and ownership”.
  • Number of challenge supporters.
  • Requests for Facilities Management Institute (FMI) staff to present at national and international conferences on the institute's creation and operation. Represents accomplishment and a desire to replicate.
  • Reduction in resource use and the associated reduction in operating expenses experienced by the Federal Government as a result of training taken through FMI or through resources provided by the institute.

 

Major Activities / Completion Timeline FY
’12
FY
’13
FY
’14
Core competencies identified, recommended curriculum developed and courses, certifications, degrees, licenses and registrations representing the acquisition of knowledge, skills and abilities, published through FMI.gov. X    
Federal Employee Facilities Workforce has entered FMI.innovations.gov Web tool, input baseline data, mapped career path according to position and level, completed Government Accountability Project (GAP) analysis, developed GAP closure plan, completed the mandatory core competencies for their position and level, made progress on GAP closure.   X  
Developed comprehensive continuing education program to maintain state-of-the-art high-performance core competencies and to continually advance skill sets through the development of next generation core competencies.   X X
Develop an administrator-approved method for modifying Facilities Management Service contracts to ensure performance contracting and to insert the requirements for contracted personnel to possess and demonstrate high-performance core competencies comparable to those required by Federal employees performing the same task.   X X

Table 3. FMI.gov

Flagship Initiative: Electronics Waste Disposal

Partnership: Office of Government-wide Policy

  • GSA Strategic Goal(s): Innovation, customer intimacy, operational excellence
  • GSA Draft High-Priority Performance Goal: Sustainable Environment
  • Citizen Engagement Platform Performance Metrics:
  • Publication of Federal Management Regulation Bulletin advising agencies to use certified recyclers.
  • Drafting proposed FMR regulation requiring agencies to use certified recyclers.
  • Launch of enhanced reporting tool.
  • Posting of expanded agency reports on Data.gov

 

Major Activities / Completion Timeline FY
’12
FY
’13
FY
’14
Draft and publish a GSA FMR Bulletin providing guidance to agencies regarding electronics waste disposal. This bulletin advises agencies to dispose of unusable electronics through a certified recycler or refurbisher. X    
Draft FMR revision codifying in regulations the changes to policy contained in FMR Bulletin (line above). Milestone is to have first draft finalized at end of February 2012, incorporating language as approved by the Office of General Counsel and the Office of Government-wide Policy. X    
Launch enhanced reporting tool to capture agency data on disposal of electronics. Report infrastructure and tool is now in place; however, agency reporting under new policies won’t be reflected until the FY '13 reports are provided as a baseline.   X  
Publish reporting data on Data.gov. First round of data will reflect FY '13 activity with a full year of policy in effect (baseline year).     X
Publish reporting data on Data.gov. This second round of data will reflect FY '14 activity and be compared to the baseline.     FY
’15

Table 4. Electronics Waste Disposal


Flagship Initiatives Performance Metrics, flagship initiatives, metrics, open government, OpenGov, communications plan