Skip to main content

Phase 2 Materials and Communications

This page has information specific to customers of BAAR Phase 2 business lines. The largest of these are Reimbursable Work Authorizations (RWA) and steam and chilled water provided through the Heating Operation and Transmission District (HOTD), and GSA Global Supply and AutoChoice. Please see the BAAR Schedule page for a complete list of Phase 2 business lines by Go-Live date.

As we communicate with Phase 2 customers leading up to their VCSS Go-Live dates, we will post the information on this page.

Emails

To Phase 2A (Customers of RWA/HOTD)

Subject Release Date
FINAL NOTICE - YOUR ACTION NEEDED NOW: Steps required to continue receiving GSA RWA/HOTD bills 5-16-13
REMINDER – Coming in July: VCSS and Billing for Actual Charges 5-15-13
YOUR ACTION NEEDED: Steps required now to continue receiving RWA/HOTD bills from GSA 4-29-13
Updated RWA IPAC Data Fields Brochure Now Available 4-16-13
Coming In July: VCSS and Billing for Actual HOTD Charges 4-15-13
Prepare for Upcoming Changes to GSA RWA/HOTD Bill and Statement Formats 3-22-13
Prepare for Upcoming Changes to IPAC Data Population for RWA/HOTD 2-28-13
Enter the Accounts You’ll Need to Access in VCSS 2-15-13
Your Bills Will Be Changing: How to Manage the Transition to VCSS 2-4-13
SERVICE UPDATE: Get Ready for GSA’s Vendor and Customer Self Service (VCSS) in July 2013 11-20-12
GSA BAAR Project Phase 2 and VCSS 7-24-12

To Phase 2B (Customers of GSA Global Supply and AutoChoice)

Subject Release Date
Prepare to Use VCSS to Access Your Bills, Statements, and Billing Data Online 2-28-13
Enter the Accounts You’ll Need to Access in VCSS 2-15-13
Your Bills Will Be Changing: How to Manage the Transition to VCSS 2-4-13
SERVICE UPDATE: Get Ready for GSA’s Vendor and Customer Self Service (VCSS) in November 2013 11-20-12
GSA BAAR Project Phase 2 and VCSS 7-24-12

Sheets and Brochures

Bill Inserts

Inserts are being included with GSA paper bills to inform paper bill recipients about the upcoming transition to paperless billing via VCSS. Inserts also provide customers step-by-step instructions on how to register in their current online billing system and enter the account codes (BOACs) they will need to access in VCSS.

For Phase 2A (Customers of RWA/HOTD)

Subject Release Date
Your Last RWA/HOTD Paper Bill Will Be Mailed in June – Register for Billview and Account Codes by June 3 May 2013
Your GSA Bills Are Going Paperless – Enter Your Account Codes Today February 2013
Your GSA Bills Are Going Paperless – Register for BillView Today November 2012

For Phase 2B (Customers of GSA Global Supply and AutoChoice)

Subject Release Date
Your GSA Bills Are Going Paperless – Enter Your Account Codes Today February 2013
Your GSA Bills Are Going Paperless – Register for WebBill Today November 2012

For Help on VCSS

If you are a customer of GSA Fleet or PBS Rent, please contact the GSA OCFO Service Desk:

  • Phone: 866-450-6588, 7:30 am - 7:30 pm ET, Monday-Friday, excluding Federal holidays 
  • Email: OCFOServiceDesk@gsa.gov

Phase 2 Customers (see Schedule by Phase)

Please email questions to baar@gsa.gov

Senior Officials Leading
GSA’s BAAR Project

Project Sponsor
Penny Mefford
Director, Office of Financial and HR IT Services

Project Sponsor
Edward Gramp
Acting Director of Financial Policy and Operations / Deputy Chief Financial Officer


baar, phase2, billing and receivables,baar phase 2