Santa Ana Federal Building

Santa Ana Federal Building34 Civic Center Plaza
Santa Ana, CA 92701

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Occupant Information

Access & Hours of Operation

The building is fully operational (lighting and HVAC services) from 7 a.m. to 5 p.m. Monday through Friday excluding federal holidays. Tenants may access the building 24 hours a day/7 days a week including federal holidays. A CAC/PIV badge will be required for access at all times.

CAC/PIV cards may be programmed for after-hours access to the building. All requests for key cards must be submitted through the tenant agency's management to the GSA Property Manager for approval. Once tenant agency management approves, tenants may come to the maintenance staff's office in the basement to have their CAC/PIV cards programmed.


Contract guard service is in place to protect the property and the tenants. Your help is needed; cooperation and awareness will help them do their job. Guards are on duty from 6 a.m. to 6 p.m. Monday through Friday excluding federal holidays. For all emergency or security concerns, or if no guard is available please call FPS Denver Mega Center at 877-437-7411.

Joint Use/Shared Services

Standard services are commonly included as part of the rent charged by GSA as documented in the Occupancy Agreement. Reimbursable services are normally excluded from the rent and are funded through a Reimbursable Work Authorization (RWA). Examples include after-hours lighting, special or after-hours cleaning, office space carpet cleaning, uninterruptible power services, and non-standard trash removal.

Conference Rooms: There are no conference rooms in this building. Tenants may use GSA conference rooms at the Ronald Reagan Courthouse

Building Operations

Maintenance & Service Requests: Please call the operations and maintenance contractor at 714-541-6201 or the janitorial contractor at 714-972-4712 during the hours of 7 a.m. to 5 p.m. Monday through Friday, excluding holidays, for janitorial, HVAC, elevator, lighting, or any other service provided by GSA in our building. A mechanic is on duty from 7 a.m. to 5 p.m. Monday through Friday.

Custodial Services: GSA provides cleaning for assigned space equal to commercial cleaning for similar space. The following services are standard: vacuuming, sweeping and dusting; emptying trash; servicing restrooms, lobbies, corridors, and other common areas; servicing loading docks and platforms; washing windows; and pest control. Carpet spot removal can be done on an as-needed basis. Overall shampooing is done as a reimbursable service and should take place on a regular basis to preserve the appearance and condition of the carpet.

Lighting/HVAC: Ten hours of heating, ventilation, air conditioning, and lighting are provided at no additional cost during normal duty hours. Additional service outside this timeframe is available on a reimbursable basis with advanced notice to the GSA Property Management Office.

Utility Closets: Tenant and tenant vendor access to electrical and telephone closets can be obtained by contacting the operations and maintenance contractor at 714-541-6201. Please do not install equipment in these closets without first contacting the GSA Property Management Office.

Tenant Controlled Space Alteration: Space alterations should not be performed without first contacting the GSA Property Manager. GSA can provide alteration solutions to meet your needs. Alteration projects are normally funded through a Reimbursable Work Authorization (RWA). Also, it is building policy that work that might disrupt building tenants (e.g. paint fumes, construction noise, etc.) be accomplished after standard building operating hours.

Under the conditions above, if you are authorized to perform alterations within your space, you must adhere to all building-specific regulations with respect to contractor access, clearance procedures, and all other conditions governing general access and security controls relative to this building.

For any questions, please call the GSA Property Manager at 714-338-4661.

Miscellaneous Topics

Occupant Emergency Plan: As the lead tenant in this building, the U.S. Department of Housing and Urban Development is responsible for creating and updating the Occupant Emergency Plan. Please take time to become familiar with it, and participate in Building Security Committee meetings.

Displays: Please do not post or display any material outside tenant space without first contacting the GSA Property Manager at 714-338-4661. Displays may be posted on the basement bulletin boards, but again, please contact the Property Manager prior to taking any action.

Personal Property: Please do not put surplus items in building common space (i.e., corridors, elevators, loading dock, etc.). Doing so may impede egress should the building need to be evacuated. GSA will be glad to advise you about excessing surplus property.

Loading Dock: The loading dock is open from 7 a.m. to 5 p.m. Scheduling the use of the loading dock for deliveries, moves, etc., can be arranged through the GSA Property Manager at 714-338-4661. A guard must be present at all times while basement doors are open, so it is imperative that the GSA or on-site maintenance contractor be informed at least 24 hours advance to make these arrangements.

If a vehicle(s) will be at the dock for more than one hour, it must be attended in the event it needs to be moved for other deliveries/services.

Deliveries: To minimize disruption to other occupants, we encourage tenants to arrange large deliveries outside of normal business hours. In the event of after-hours activities, the tenant will be responsible for arranging guard services by contacting the Federal Protective Service at 877-437-7411.

Recycling: Tenants are encouraged to take advantage of the building-wide recycling program, which includes paper, glass bottles and jars, metal cans, plastic containers and cardboard. Any questions regarding recycling, please contact the janitorial contractor supervisor at 714-972-4712 or the GSA Property Manager at 714-338-4661.

Last Reviewed 2016-10-12