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What Do You Need To Do?

Customers of Phase 1 and Phase 2 (see Schedule by Phase) should request a VCSS user ID at vcss.gsa.gov, if they have not already done so. For VCSS assistance and training, reference the Help Tab from the VCSS website.

GSA Global Supply and AutoChoice customers should review important information on the Key Changes for GSA Global Supply and AutoChoice Customers page.

Reimbursable Work Authorizations (RWA) customers and customers in Washington, D.C., receiving steam and chilled water through the Heating Operation and Transmission District (HOTD) should review important information on the Key Changes for RWA and HOTD Customers page.

For Help on VCSS

If you are a customer of GSA Fleet, PBS Rent, RWA, or in Washington, D.C., receiving steam and chilled water through HOTD, please contact the Financial Systems Service Desk:

  • Phone: 866-450-6588, 7:30 a.m. - 7:30 p.m. ET, Monday-Friday, excluding Federal holidays
  • Email: OCFOServiceDesk@gsa.gov

Phase 2B Customers (see Schedule by Phase)

Please email questions to baar@gsa.gov

Senior Officials Leading
GSA’s BAAR Project

Project Sponsor
David Shive
Acting Director, Office of Financial and HR IT Services

Project Sponsor
Edward Gramp
Acting Director of Financial Policy and Operations / Deputy Chief Financial Officer


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