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What Do You Need To Do?

At this time, customers of Phase 3.3 and Phase 3.4 (see Schedule by Phase) do not need to take any action. Customers should watch for additional communications in the coming months, detailing next steps or required actions.

Customers of Phase 1, Phase 2A, Phase 2B, Phase 3.1, and Phase 3.2 (see Schedule by Phase) should request a VCSS user ID at, if they have not already done so. For VCSS assistance and training, reference the Training Tab from the VCSS website.

GSA Global Supply and AutoChoice customers should review important information on the Key Changes for GSA Global Supply and AutoChoice Customers page.

Reimbursable Work Authorizations (RWA) customers and customers in Washington, D.C., receiving steam and chilled water through the Heating Operation and Transmission District (HOTD) should review important information on the Key Changes for RWA and HOTD Customers page.

Phase 1, 2A, 2B, Phase 3.1 & 3.2 Customers (see Schedule by Phase)

For help on VCSS, please contact the Financial Systems Service Desk

  • Phone: 866-450-6588, 7:30 a.m. - 7:30 p.m. ET, Monday-Friday, excluding Federal holidays
  • Email:

Phase 3.3 & 3.4 Customers (see Schedule by Phase)

Please email questions to

Senior Officials Leading
GSA’s BAAR Project

Project Sponsor
Mary Summers
Acting Associate CIO Financial & HR IT Services

Project Sponsor
Agnes Leung
Acting Director of Financial Policy and Operations

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