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What Do You Need To Do?

Customers of BAAR Phase 3.3 and Phase 3.4 need to prepare for the Vendor Customer Self Service (VCSS) NOW!

Phase 3 Wave 3

Outlease customers should review important information on how to prepare for changes on the Key Changes for Outlease Customers page.

Additional information can be found under the Phase 3.3 section of the Phase 3 Materials and Communications page.

Phase 3 Wave 4

VCSS will be fully implemented in February 2016 for the Wave 3.4 business lines:

  • AAS, GSS, and ITS Customers
    • AAS – Client Support Center (CSC)
    • FEDSIM
    • Integrated Workplace Acquisition Center (IWAC)
    • National IT Commodity Program
    • Network Services - Expanded Services
    • Managed Service Office (MSO)/USAccess Program Office
  • Networx Customers
  • Local Telecom Service and WITS

First, customers must pre-register their account codes in VCSS now to ensure a smooth transition. Customers can do this at the VCSS Account Code Registration Website.

Second, customers must consider who touches GSA bills, statements or billing data in their organization. This will help determine who requires access to VCSS, and what processes and systems may need to be adjusted to receive data via VCSS.

Additional information can be found under the Phase 3.4 section of the Phase 3 Materials and Communications page.

Phase 1, Phase 2A, Phase 2B, Phase 3.1 and Phase 3.2

Customers of Phase 1, Phase 2A, Phase 2B, Phase 3.1, and Phase 3.2 (see Schedule by Phase) should request a VCSS user ID at vcss.gsa.gov, if they have not already done so. For VCSS assistance and training, reference the Training Tab from the VCSS website.

GSA Global Supply and AutoChoice customers should review important information on the Key Changes for GSA Global Supply and AutoChoice Customers page.

Reimbursable Work Authorizations (RWA) customers and customers in Washington, D.C., receiving steam and chilled water through the Heating Operation and Transmission District (HOTD) should review important information on the Key Changes for RWA and HOTD Customers page.

Phase 1, 2A, 2B, Phase 3.1 & 3.2 Customers (see Schedule by Phase)

For help on VCSS, please contact the Financial Systems Service Desk

  • Phone: 866-450-6588, 7:30 a.m. - 7:30 p.m. ET, Monday-Friday, excluding Federal holidays
  • Email: OCFOServiceDesk@gsa.gov

Phase 3.3 & 3.4 Customers (see Schedule by Phase)

Please email questions to baar@gsa.gov

Senior Officials Leading
GSA’s BAAR Project

Project Sponsor
Mary Summers
Acting Associate CIO Financial & HR IT Services

Project Sponsor
Agnes Leung
Acting Director of Financial Policy and Operations


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