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Contact Us

For Help on VCSS

Customers of Phase 1 and Phase 2 (see Schedule by Phase) please contact the Financial Systems Service Desk:

  • Phone: 866-450-6588, 7:30 a.m. to 7:30 p.m. ET, Monday – Friday, excluding Federal holidays.
  • Email:

Phase 3 Customers

Customers of Phase 3 not yet using VCSS are asked to send questions by email to

Phase 1, 2A & 2B Customers (see Schedule by Phase)

For help on VCSS, please contact the Financial Systems Service Desk

  • Phone: 866-450-6588, 7:30 a.m. - 7:30 p.m. ET, Monday-Friday, excluding Federal holidays
  • Email:

Phase 3 Customers (see Schedule by Phase)

Please email questions to

Senior Officials Leading
GSA’s BAAR Project

Project Sponsor
David Shive
Acting Associate CIO, Office of Financial and HR IT Services

Project Sponsor
Lisa Ziehmann
Director, Office of Financial Policy and Operations

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