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Contact Us

For Help on VCSS

Customers of Phase 1 and Phase 2 (see Schedule by Phase) please contact the Financial Systems Service Desk:

  • Phone: 866-450-6588, 7:30 a.m. to 7:30 p.m. ET, Monday – Friday, excluding Federal holidays.
  • Email: OCFOServiceDesk@gsa.gov


Phase 3 Customers

Customers of Phase 3 not yet using VCSS are asked to send questions by email to BAAR@gsa.gov.

For Help on VCSS

If you are a customer of GSA Fleet, PBS Rent, RWA, or in Washington, D.C., receiving steam and chilled water through HOTD, please contact the Financial Systems Service Desk:

  • Phone: 866-450-6588, 7:30 a.m. - 7:30 p.m. ET, Monday-Friday, excluding Federal holidays
  • Email: OCFOServiceDesk@gsa.gov

Phase 2B Customers (see Schedule by Phase)

Please email questions to baar@gsa.gov

Senior Officials Leading
GSA’s BAAR Project

Project Sponsor
David Shive
Acting Associate CIO, Office of Financial and HR IT Services

Project Sponsor
Lisa Ziehmann
Director, Office of Financial Policy and Operations


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