Customer Self-Service Resources | GSA ITS
- Guide/Matrix of Technology Contracts
- Sample Statements of Work (SOW)
- Get assisted services
- Get Customer Service (Government Technology Customers)
- Get Customer Service (Technology Business Partners)
Guide/Matrix of Technology Contracts
Refer to the Reference Guide to GSA Technology Contracts to find one that best suits your needs. This useful guide includes benchmarks of GSA's technology contracts against commonly used contracting officer's criteria (Contract Ceiling Amount, Labor Rates for Geographical Areas, and Contract Access Fee).
Sample Statements of Work (SOW)
Use our technology-oriented SOWs to help you efficiently create a technology or professional services acquisition.
Get assisted acquisition, project management, and financial services
Our Assisted Acquisition Services staff can manage your next IT or professional services acquisition for you.
Get Customer Service (Government Technology Customers)
If you have experienced an issue with your acquisition for GSA's Technology and Telecommunications products and services please contact our customer service representatives: GSA Technology Solutions at (855) ITaid4U Monday-Friday or ITCSC@gsa.gov.
Get Customer Service (Technology Business Partners)
The Vendor Support Center (VSC) has a staff ready to assist business partners/vendors. Vendors may contact the VSC staff Monday - Friday, 8:30 a.m. - 5:30 p.m. Eastern Time, at (877) 495-4849, or via email at firstname.lastname@example.org.