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FAQs, Driver Training

These are questions frequently asked of the GSA Fleet Driving Course support team. 

  1. Is the driver training course mandatory in order to drive a GSA Fleet vehicle?

  2. Is the National Safety Council (NSC) Defensive Driving Course (DDC) free to all federal employees?

  3. How do I obtain my GSA Fleet customer number to access the course?

  4. Why isn’t the course being displayed after entering my customer number and email address?

  5. How long does the course take to complete? Do I need to complete the training in one sitting?

  6. How many drivers can use the same customer number to log into the course?

  7. I've completed the course and would like to take it a second time.  How do I log back into the course?

 


1. Is the driver training course mandatory in order to drive a GSA Fleet vehicle?

GSA does not mandate the driver training course for drivers of GSA Fleet vehicles; however;  some federal agencies set such mandates for its employees. Please refer to your agency’s training policy.

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2. Is the National Safety Council (NSC) Defensive Driving Course (DDC) free to all federal employees?

All federal employees who drive GSA Fleet vehicles may take the DDC free of charge. The course is offered at a federal discount to drivers of agency-owned vehicles, via GSA Schedule 874.

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3. How do I obtain my GSA Fleet customer number to access the course?

There are two ways to obtain your fleet customer number: 

1.) Ask your Fleet Service Representative (FSR); or

2.) Email howsmydriving@gsa.gov your agencies GSA Fleet vehicle tag number and a GSA Fleet representative will provide you with a valid customer number to gain access to the DDC.

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4. Why isn’t the course being displayed after entering my customer number and email address?

Make sure your pop-up blocker is turned off before you login.

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5. How long does the course take to complete? Do I need to complete the training in one sitting?

The NSC Defensive Driving Course typically takes four hours to complete. The course does not need to be completed all at once. It can be saved and continued at a later date and time..

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6. How many drivers can use the same customer number to log into the course?

All federal employees working for the same agency, at the same location, would use the same GSA Fleet customer number in order to create an account.

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7. I've completed the course and would like to take it a second time. How do I log back into the course?

You will need to create a new account and log in as a new student.

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For further technical help or for more information on the National Safety Council Defensive Driving Course, please refer to the NSC Frequently Asked Questions (links to a nongovernmental website) or call the NSC toll-free Help Desk at 1(800) 775-1484. 

For questions regarding authorized use of a GSA Fleet vehicle, contact the Federal Management Regulation 102-34—Motor Vehicle Management.

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CONTACTS

Nichole Salinger
(703) 603-8216


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