Post-Shutdown Information for GSA Employees
With government operations restored, you may have some questions about Payroll, HR, IT and other issues. We will update this page and provide email updates as they become available. Be sure to read the Frequently Asked Questions section of this page.
GSA Payroll/Timecard Support
Getting your payroll obligations settled quickly and accurately is our first priority. Detailed timekeeping guidance will be distributed directly to GSA Timekeepers and Certifying Officials along with guidance regarding payroll rules that are different than normal as a result of this shutdown furlough situation. Below is a schedule for the next payroll cycle, which is PPE 10/19/13. This schedule is adjusted in order for as many amended time cards to be processed as possible and paid out EFT 10/25/13.
- 10/17-10/21/13: Timekeepers can prepare amended time cards for PPE 10/5/13 to pay non-excepted and excepted employees.
- 10/20/13: Retroactive cycle will run processing all amended time cards prepared on Thursday or Friday 10/17-18.
- 10/21/13 - 3:00 PM CT: Deadline for preparation of amended time cards. Collect and process retroactive cycle for all amended time cards. All amended time cards MUST be signed or they will not be collected or processed and paid out for EFT 10/25/13.
- 10/22/13 - Due 11:00 AM: Prepare current time cards for PPE 10/19/2013 to pay all employees.
- 10/25/13: EFT Pay Date for PPE 10/19/13 on normal cycle schedule
If you have any additional questions, please contact the GSA National Payroll Branch at 1-800-676-3690 ext 33900 or 816-823-3900 or by email at firstname.lastname@example.org.
GSA Chief People Office Support Resources
AskHR@GSA.gov Support Email
GSA CPO staff are monitoring this account for your HR-related questions related to the furlough. Please ensure to include as much information as possible to ensure they are able to properly assist you.
Toll-Free Furlough Message Line
If you prefer to leave a message for the CPO team on voice-mail, you can call 1-800-651-4826 and leave a voice message. All requests will be addressed in the order they are received.
Employee Assistance Program (EAP)
This shutdown has created uncertainty for many of us. If you are feeling overwhelmed, please know that there are resources available. GSA's EAP offers assistance for a variety of other situations – such as mental, emotional, family, legal and financial problems, AIDS and job stress – in addition to dealing with drug and alcohol problems. The EAP helps employees – and where feasible their families – with problems that may affect their well-being and their ability to do their jobs. You can access the GSA Employee Assistance program by calling 1-800-222-0364 (1-888-262-7848 TTY).
If you need IT support upon your return please contact the IT support desk at 866-450-5250. Additionally, you can find answers to common IT questions on the IT Insider website.
Unemployment Insurance Information
NOTE: Employees who received unemployment compensation and later receive back pay for the period of time they were furloughed will be required to repay the unemployment compensation.
- Unemployment Insurance Claims, visit America's State Locator and Dept. of Labor's Unemployment Insurance website.
- Unemployment Compensation Fact Sheet for Federal Employees
- Employees filing unemployment insurance claims should bring the following documentation to their state office:
- GSA Notice to Federal Employees About Unemployment Insurance (SF-8) [PDF - 246.54 KB]
- Leave and Earnings Statement from Employee Express
- GSA Furlough Notice
- W-2 Form
Letter to Creditors
In the event you need to communicate your furloughed status to a creditor you can use this document as verification.
OPM Shutdown Furlough Updates
OPM's Guidance for Shutdown Furloughs contains helpful FAQ's on a range of human resource topics.
- Employee Assistance Program, or call: 1-800-222-0364 (1-888-262-7848 TTY)
- For Health Insurance (FEHB) and Life Insurance (FEGLI), please see OPM Guidance on Shutdown Furlough or www.OPM.gov.
- Thrift Savings Plan (TSP) - For impact of the shutdown on the TSP. For other TSP account information, visit www.tsp.gov.
- Flexible Spending Account (FSAFEDS) - For impact of the shutdown on the Flexible Spending Accounts. For other FSAFEDS information, visit FSAFEDS.
- Federal Long Term Care Insurance Program (FLTCIP)
- Benefeds - Federal Employees Dental and Vision Insurance Program (FEDVIP)
Watch this section for updates over the coming days.
Payroll Questions (CFO)
- Will excepted and non-excepted employees receive a paycheck for the duration of the shutdown?
Excepted and non-excepted employees were paid through September 30, resulting in a paycheck for only six days for Pay Period Ending October 5, 2013.
Excepted employees will be paid for time worked via amended time cards for the pay period ending October 5 and current time cards for the pay period ending October 19. Non-excepted employees will be paid for furlough hours via amended time cards for the pay period ending October 5 and current time cards for the pay period ending October 19, based on the inclusion by Congress in funding legislation of a provision to retroactively pay non-excepted employees.
Timekeepers and certifiers will be asked to amend and sign time cards covering October 1 through 5 by Monday afternoon on October 21, and for the current pay period by Tuesday morning on October 22. Salaries for all excepted and non-excepted employees whose timecards are received by those deadlines will be paid on schedule on Friday, October 25.
- Will Congress pass a bill to retroactively pay non-excepted/furloughed employees?
Congress has approved retroactive pay for furloughed employees.
- Congress approved retroactive pay, how soon will employees receive a paycheck?
For excepted and non-excepted employees, future and retroactive pay all depend on the timing of legislation being signed into law. When employees return to work, amended time cards will need to be prepared and certified to be included in a pay cycle. Retroactive pay is likely to be achievable with the 10/25 EFT payments if the government is reopened and employees return to work by Friday 10/18 and amended timecards can all be processed by Monday 10/21.
- Will non-excepted employees receive payment for the Columbus Day holiday?
Since full retroactive pay has been approved, all furloughed employees will receive pay for the holiday.
- Will employees get paid for the hours worked on October 1st to prepare for the shutdown?
Yes. All employees will be paid for their regular tour of duty for this day.
- If an employee is supposed to be on AWS on the day that everyone is asked to return to work, should they take their AWS day?
This is a decision that should be determined between an employee and their supervisor.
Timekeeping Questions (CFO)
- How should time card keepers input time for employees who worked on October 1st for shutdown activities?
Detailed, step-by-step guidance will be issued by the Chief People Officer soon.
- How do we input time for the furloughed period for excepted and non-excepted employees?
Detailed, step-by-step guidance will be issued by the Chief People Officer soon.
Administrative Questions (CPO and OAS)
- Will the deadlines for completing annual performance reviews by supervisors be extended?
Guidance will be issued to close-out FY13 and establish FY14 plans. End of year close-out and establishment of plans should be completed by November 29.
- Will the deadlines for mandatory training be extended?
CPO will work with the appropriate offices to extend the deadlines for current mandatory training.
- Will GSA buildings be back to normal operations?
Yes, GSA buildings will return to normal operations. During the shutdown, the loading dock and all deliveries to the building were stopped. The US Postal Service and UPS have held all mail and packages and will be delivering in the next few days. If you expected a delivery from some other source, we recommend that you contact the shipper to get the latest information on your item's location and status.
- A number of internal GSA contracts were suspended during the shutdown, how soon until those contracts are reinstated?
Most of the contracts will be reinstated within the first day of operations.
- Do I need to come into the office on the first day after the shutdown ends - or can I report to work from home (telework).
That is a decision that should be determined between the employee and their supervisor.
- I am scheduled to be on leave the day we are scheduled to return to work after the shutdown. What are my responsibilities?
Employees should connect with their supervisors and acknowledge receipt of the return to work notice.
IT Questions (CIO)
- If an employee's password is expired, who should they contact?
All employee network (ENT) passwords have been extended for 90 days. If an employee needs to reset their password, they can do so themselves at reset.gsa.gov. Users may also call the GSA IT Service Desk at 866-450-5250 or email them at ITservicedesk@gsa.gov. Employees at 1800 F Street may go to the IT Service Desk in the 1200 corridor (first floor, second wing) to get help from a technician.
Note: Please be aware that there will likely be some network delays in logging in to the GSA network upon your return to work. If your computer appears to be slow in connecting, it may be that you are receiving security patches, email, etc., along with all the other GSA users at the same time. This is normal and will go away as soon as all users finish receiving their data. It does not indicate that your password has expired. If the password is not working, you will receive a login error message.
- Some GSA external webpages are down, how soon until they are back to normal operations?
GSA websites will be restored as quickly as possible. If the website is maintained by a contractor, the vendor must be recalled to work before work can begin to restore normal operations. In most cases, GSA websites should be operational in a week or less. If the site needs any security remediations it could take a few more days to ensure the site may be safely relaunched.