Maintenance, Repair & Operations Supplies (MRO)

UPDATE: The MRO contractors are undergoing a Competitive Pricing Initiative that is driving down prices for these products. The contractors are working to upload their files to GSA Advantage!® and Dod EMALL. Reduced pricing is in effect and the contractors will provide the newly implemented prices when orders occur.

New price reductions are now offered on select items by the following contractors: 

  • Document Imaging Dimensions; 
  • MJL Enterprises, LLC; 
  • Noble Supply & Logistics; 
  • Wrigglesworth Enterprises, Inc.; 
  • W.W. Grainger, Inc.; 
  • Premier and Companies, Inc.; and 
  • The Office Group, Inc.

Customers may place orders on GSA Advantage!® or directly with MRO purchasing channel contractors and receive BPA pricing.

The federal government currently spends almost $1.6 Billion a year on Maintenance, Repair & Operations (MRO) supplies. GSA offers federal agencies a fast and effective way to purchase these strategically sourced supplies at notably discounted prices.

About the MRO Purchasing Channel Solution

GSA has established blanket purchase agreements with 10 contractors to sell products under the Maintenance, Repair & Operations (MRO) strategic sourcing solution. Nine (9) of these BPA holders are small businesses. Average pricing is 12 percent (12%) lower than offered previously within the government marketplace.

MRO strategic sourcing goals aim to:

  • Offer uniform prices; 
  • Measure total cost savings; 
  • Report/transactional data;
  • Aid agencies in managing their MRO spend; 
  • Reach socio-economic goals;
  • Drive regulatory compliance; and 
  • Provide sustainable solutions.

In order to streamline offerings and ensure lower prices, products are grouped into three categories: Hardware, Tools and Tool Cabinets and Paints, Adhesives and Sealants. These categories cover a wide range of products, varying from items such as:

  • Hand and power tools; 
  • Hoses and valves;
  • Paints; 
  • Safety equipment; and 
  • Portable generators.

Agencies can access this pricing through GSA Advantage!®, DoD EMALL or contractor-operated websites, catalogs and brick-and-mortar stores, using their federal SmartPay2, government purchase card, or purchase order.

MRO blanket purchase agreements fall under GSA’s Schedule 51V, the GSA Hardware SuperStore. 

MRO Video

The basics of the MRO Purchasing Channel in a two minute visual representation. 

Note: This video is hosted by a nongovernment commercial site.

For assistance, please contact the MRO team via email at or call the GSA National Customer Service Center (NCSC) toll-free at 1(800) 488-3111.

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Last Reviewed 2015-11-17