GSA issues Personal Identify Verification (PIV) cards to all contractors and employees that require routine access to GSA facilities and IT resources. PIV cards are also known as ‘GSA Access Cards. Contract vendors are responsible for all GSA Access Cards issued under their contracts. GSA Access Cards must be promptly returned when they are no longer needed. The prompt return of GSA Access Cards when they are no longer needed is essential to maintaining GSA building security and access to IT resources.

What to do if a GSA Access Card is lost or stolen

All GSA contractors must return GSA Access Cards to their GSA Requesting Official or Vendor POC on or before their last day of work for any of the following conditions: 

  • When the contract is completed or terminated,
  • When the individual GSA Access Card holder is no longer required by the contract vendor for contract performance,
  • If the individual GSA Access Card holder’s employment is completed or terminated by the contract vendor, or 
  • If an unfavorable suitability determination has been made for any contractor

Whenever a contractor separates before the completion of a contract, the departing contractor’s GSA Access Card and all other Government Furnished Equipment should be collected by the Vendor POC on or before the departing contractor’s last day of work on the GSA contract. Departing contractor’s GSA Access Card must be returned by the contractor or their Vendor POC to the GSA Requesting Official within 5 business days of the reason for departure. The return of all GSA Access Cards should be recorded in the contractor GSA Access Card records [Excel - 12 KB]. All remaining GSA Access Cards should be returned to the GSA Requesting Official at the completion of contract performance, along with a copy of the contractor maintained GSA Access Card records.  The GSA Requesting Official will verify that all cards are accounted for and returned.  Failure to promptly return GSA Access Cards may result in the delay of final payment [FAR 4.1301(d)(2)]

Procedures for returning GSA Access Card at the end of work on a GSA contract:

Step 1: Contractor

  • Must return their GSA Access Card and off of their GSA issued equipment to their GSA Requesting Official for their Vendor POC on or before their last day of work on their GSA contract.

Step 2: Vendor POC

  • Must return the contractor's GSA Access Card to the GSA Requesting Official within 5 business days of the contractor's last day of work on GSA contract.

Step 3: Requesting Official

  • Informs the GSA IT Service Desk so that they can remove the contractor's GSA IT access
  • Provides the GSA Access Card to the contractor's Regional Credentialing Office (RCO) or Access Card Point of Contact (POC)

Step 4: Regional Credentialing Officer (RCO)

  • Destroys the contractor's GSA Access Card
  • Updates the contractor's employment status from "Active" to "Inactive" in the GSA Credentialing and Identity System (GCIMS), GSA's system used to maintain credentialing information.
Last Reviewed 2016-09-20