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BAAR offers many benefits to GSA and GSA customers by:

  • Improving GSA’s ability to provide timely and accurate financial information for customers
  • Enabling GSA customers to access and download bills and billing information electronically through the Vendor and Customer Self Service (VCSS) website
  • Phasing out paper bills and the delivery of electronic billing files by e-mail or file transfer protocol (FTP)
  • Reducing the use of printed paper to support GSA’s efforts to achieve a “Zero Environmental Footprint”
  • Allowing agencies to manage access to their billing and collection data through VCSS, by providing improved security and greater customer control
  • Supporting the governmentwide efforts to standardize financial management and the way billing data is populated in the Treasury Intragovernmental Payment and Collection (IPAC) files

Phase 1, 2A, 2B, Phase 3.1 & 3.2 Customers (see Schedule by Phase)

For help on VCSS, please contact the Financial Systems Service Desk

  • Phone: 866-450-6588, 7:30 a.m. - 7:30 p.m. ET, Monday-Friday, excluding Federal holidays
  • Email:

Phase 3.3 & 3.4 Customers (see Schedule by Phase)

Please email questions to

Senior Officials Leading
GSA’s BAAR Project

Project Sponsor
Mary Summers
Acting Associate CIO Financial & HR IT Services

Project Sponsor
Agnes Leung
Acting Director of Financial Policy and Operations