Skip Report Navigation LinksGSA Agency Financial Report for Fiscal Year 2011


GSA delivers services to its federal customers through 11 regional offices and the central office in Washington, D.C. GSA is composed of the Federal Acquisition Service (FAS), the Public Buildings Service (PBS), the Office of Citizen Services and Innovative Technologies (OCSIT), the Office of Governmentwide Policy (OGP), 9 staff offices that support the agency, the Office of Inspector General (OIG) and the Civilian Board of Contract Appeals (CBCA).

For more information on these offices, please see the Description of Independent and Central Offices section in the Other Accompanying Information in this report.


FAS is the lead organization for procurement of products and services (other than real property), for the federal government. FAS leverages the buying power of the government by consolidating federal agency requirements for common goods and services. FAS provides a range of high-quality and flexible acquisition services that increase overall government effectiveness and efficiency. FAS business operations are organized into four business portfolios based on the product or service provided to customer agencies: Integrated Technology Services; Assisted Acquisition Services; General Supplies and Services; and Travel, Motor Vehicles, and Card Services. The FAS portfolio structure enables GSA and FAS to provide best-value services, products, and solutions to its customers by aligning resources around key functions.


PBS is the largest public real estate organization in the United States, providing facilities and workspace solutions to more than 60 federal agencies. PBS aims to provide a superior workplace for the federal worker and superior value for the taxpayer. PBS’s activities fall into two broad areas. The first is space acquisition through both leases and construction. PBS translates general needs into specific requirements, marshals the necessary resources, and delivers the space necessary to meet the respective missions of its federal clients. The second area is management of space. This involves making decisions on maintenance, servicing tenants and ultimately, deciding when and how to dispose of a property at the end of its useful life. In addition, PBS is working with customers to design the workplace of the 21st Century, thereby reducing overall space needs.

Organizational chart for office of the administrator. For more information on these offices please see the description of independent and central offices section of this document.

In FY 2011, GSA had 12,664 full-time equivalent (FTE). FTE are defined as the total number of hours worked, divided by the total hours in a work year. GSA has a continuing commitment to its federal customers and taxpayers to provide services in the most cost-effective manner possible. GSA delivers on this promise by steadily improving organizational performance.

Pie chart of FTE Breakdown by Organization.

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2011 AFR PDF