FY 2017 FAS Supplier Relationship Management Survey (SRMS)

The Federal Acquisition Service (FAS) Supplier Relationship Management Survey (SRMS) is an effort to gather constructive feedback from the many diverse suppliers who provide products and services through FAS to federal customers around the world. We will use your feedback to provide more effective and efficient services, as well as to improve partnerships with our supplier community.

In 2016, you told us that you want us to streamline our processes and improve the relationship between our vendor community and our contracting personnel. A sample of the changes we made as a direct result of your feedback includes:

  • Launching the Startup Springboard and FAStLane Initiatives to make it easier for vendors to join the Multiple Award Schedules competitive pool.
  • Expanding employee training opportunities to increase the subject matter expertise, technical expertise, and communication skills of contracting officers and support personnel.
  • Scheduling more industry days, training webinars, and routine check-ins with major suppliers across the organization designed to increase collaboration and incorporate industry feedback more quickly.

This year’s survey is conducted for four (4) weeks starting in late June 2017 and will reach approximately 18,000 GSA suppliers.

If you have any questions about this initiative, please contact us at surveys@gsa.gov.

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