GSA staff counts on the Office of the CIO, now known as GSA IT, for high quality information technology. GSA IT is headed by David Shive, Chief Information Officer. GSA IT provides staff with technology that is ever changing to provide better productivity, mobility, agility and cost savings. Our key functions:

  • Office of Deputy CIO (ID)
  • Office of Corporate IT Services (IC)
  • Office of Public Buildings IT Services (IP)
  • Office of Acquisition IT Services (IQ)
  • Office of the Chief Information Security Officer (IS)
  • Office of the Chief Technology Officer (CTO)

GSA IT services enable GSA’s mission. Our infrastructure is the backbone of GSA’s business and management applications. Our IT security program protects our systems and facilitates our successful telework program. Our help desk and onsite support are the point of contact for most of the IT services provided to our staff, from mobile and laptops, to security, voice and video capabilities. We establish the policies and procedures that govern the use of IT at GSA, as well as ensure agency adherence consistent with governmentwide guidelines published by the Office of Management and Budget (OMB). We are responsible for providing guidelines with regards to monitoring and reporting on our compliance with laws, regulations, orders and directives. We provide the agency’s enterprise architecture as a framework to manage IT resources. We offer guidance on how to leverage IT services to support business and service objectives to the Administrator and GSA executives.

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Last Reviewed: 2023-02-22