The Office of the Procurement Ombudsman (OPO) was established to foster healthy and productive relationships between GSA and industry partners. OPO provides early intervention to resolve differences and reduce the likelihood of formal protests and litigation while collaborating with GSA Services and Staff Offices to fulfill the mission and priorities of GSA. OPO is also the enterprise host for industry engagement events such as "Reverse Industry Training" and "Can We Talk."
The GSA Ombudsman is Millisa L. Gary, an acquisition professional with 30 years of experience in both the Executive and Legislative branches of government. During her career, Ms. Gary served as the procurement advisor to United States Senate Committee on Small Business and Entrepreneurship, and was instrumental in helping to steer the Committee’s contracting legislative agenda. She has extensive experience as both a leader and as a manager of Federal programs.
Ms. Gary also serves as the agency Task and Delivery Order Ombudsman.
Visit the GSA Ombudsman's website to learn more about the office or submit an inquiry.