IT Standards

The Chief Technology Officer (CTO) determines and maintains GSA’s IT software standards through a transparent governance process. The CTO’s team shepherds employees' requests for new kinds of software through a process to have accessibility (Section 508) and security subject matter experts ascertain that the software will work safely and effectively in the GSA environment. The graphic below shows the process for getting requests approved.

The IT Standards process can be applied within all agencies and we welcome questions and requests for discussions or demonstrations. For more information contact Cindy Smith in the CTO's office at

The graphic shows the process for getting requests approved through the  GSA IT Standards Request Process
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