GSA IT Strategic Plan FY 2018-2020

The GSA IT Strategic Plan FY 2018-2020 defines our future mission, vision, strategic goals, objectives, initiatives, and metrics. We believe our strategic plan is effective because it integrates a sound strategy with achievable performance goals. The plan ensures that our key priorities are aligned throughout the organization and employees are fully engaged with supporting GSA’s strategy and mission.

We engaged our employees and customers to get feedback related to where GSA IT excels and where we can improve our services. We held strategy sessions that offered leadership, managers, and employees the opportunity to contribute clear, concise, meaningful and achievable ideas that were refined into the plan.

This IT Strategic Plan outlines the overall scope and direction for GSA’s technology transformation within an ever-changing IT environment. The IT Strategic Plan focuses on fiscal years 2018 through 2020, at which point it will be revised to reflect any new conditions.

GSA IT Strategic Plan FY2018-2020 [PDF - 10 MB]

Last Reviewed: 2019-02-25