PBS Customer Forum
The Public Buildings Service’s Customer Forums provide federal real property personnel the opportunity to learn, first-hand, from GSA experts about new and updated policies, programs, and initiatives. Managed by the Office of Portfolio Management and Customer Engagement, these events feature information and updates from across PBS business lines on the topics that are most important to our customers. These events also provide the opportunity to ask questions directly to GSA personnel and network with other federal real property professionals.
2021 PBS Virtual National Customer Forum
The 2021 PBS Customer Forum has concluded. Thank you for your participation.
When available, we will post 508-compliant slide decks and a formal Q&A document for each Forum session to this web page.
2021 Virtual PBS Customer Forum Schedule
Tuesday, June 8
Thursday, June 10
Tuesday, June 15
Thursday, June 17
Tuesday, June 22
Thursday, June 24
Contact PBSForums@gsa.gov for additional information.
(* - Session was a panel discussion and/or did not have an accompanying slide deck or Q & A)
2020 PBS National Customer Forum
The 2020 PBS National Customer Forum was cancelled.
2019 PBS National Customer Forum
Thursday, June 6, 2019
2018 PBS National Customer Forum
Monday, June 25, 2018
January 25, 2018
2017 PBS Planning and Requirements Management Process Customer Forum
January 25, 2017
A discussion on improvements made to the way that PBS approaches requirements development activities for all real estate projects. These national improvements are intended to standardize requirements development terminology, enhance methods of communicating planning and project life cycle requirements, and apply consistency in communication and project delivery.
The shortcut to this page is gsa.gov/pbsforums