PBS Customer Forum

The Public Buildings Service’s Customer Forums provide federal real property personnel the opportunity to learn, first-hand, from GSA experts about new and updated policies, programs, and initiatives. Managed by the Office of Portfolio Management and Customer Engagement, these events feature information and updates from across PBS business lines on the topics that are most important to our customers. These events also provide the opportunity to ask questions directly to GSA personnel and network with other federal real property professionals.

2021 PBS Virtual National Customer Forum - Agenda and Registration

Tuesdays & Thursdays in June via Zoom for Government

This is Closed Press

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This year, the Public Buildings Service is hosting a series of virtual forum events for federal agency customers. Please see the schedule and registration links below.

(Note: All times Eastern. Registrants may attend one or all sessions on any day)

Click here to register for any or all of the below sessions.

Tuesday, June 8

11:00 AM Executive Welcome & Kick Off Opening Remarks from PBS Leadership
11:20 AM Creating a Safer Federal Workplace Panel discussion with GSA, CDC , and private sector personnel
1:30 PM The Future of Federal Work - Workplace 2030 A overview of the innovations, technologies, and space strategies tha will shape the future of federal work.

Thursday, June 10

11:00 AM Occupancy Planning and Solutions Financial, time, and capacity-saving solutions to help you avoid costly extensions and holdovers.
1:30 PM Solution Success Stories Real-world examples of space planning and occupancy solutions

Tuesday, June 15

11:00 AM Designing for Inclusion An in-depth discussion with a private-sector firm on how and why to develop projects that incorporate environmental and equity considerations.
1:30 PM Tackling Climate Change Overview of how GSA is tackling the challenges of climate change through new construction and building operations.

Thursday, June 17

11:00 AM Transactional Strategies for Real Property Disposal - Is It Time To Let It Go? Make the most of your real estate investment with this review of real property disposal and FASTA.
1:30 PM Coping With COVID - Lessons Learned From the Federal Community A panel of PBS customers discuss lessons their agencies learned though the past year that will help them work more efficiently moving forward.

Tuesday, June 22

11:00 AM Leasing Highlights New tools from the Office of Leasing to make competing, procuring, and occupying leased space more efficient and effective
1:30 PM Capital Investments and the American Jobs Plan Learn about GSA’s emerging role in the American Jobs Plan, and break down the intricacies of prospectus planning

Thursday, June 24

11:00 AM GSA 24x7 - Overview of Online and Self-Serve Tools Overview of the wealth of information and resources available to PBS customers at any time, day or night

Click here to register for any or all of the below sessions.

Contact PBSForums@gsa.gov for additional information.

Previous Forums

2020 PBS National Customer Forum
The 2020 PBS National Customer Forum was cancelled.

2019 PBS National Customer Forum

Thursday, June 6, 2019

2018 PBS National Customer Forum

Monday, June 25, 2018

January 25, 2018

2017 PBS Planning and Requirements Management Process Customer Forum

January 25, 2017

A discussion on improvements made to the way that PBS approaches requirements development activities for all real estate projects. These national improvements are intended to standardize requirements development terminology, enhance methods of communicating planning and project life cycle requirements, and apply consistency in communication and project delivery.

The shortcut to this page is gsa.gov/pbsforums

Last Reviewed: 2021-06-07