PBS Customer Forum

The Public Buildings Service’s Customer Forums provide federal real property personnel the opportunity to learn, first-hand, from GSA experts about new and updated policies, programs, and initiatives. Managed by the Office of Portfolio Management and Customer Engagement, these events feature information and updates from across PBS business lines on the topics that are most important to our customers. These events also provide the opportunity to ask questions directly to GSA personnel and network with other federal real property professionals.

2020 Customer Forums

PBS National Customer Forum - CANCELLED

Due to the ongoing COVID-19 situation, the 2020 PBS National Customer Forum has been cancelled. We apologize for the inconvenience and will post any new information as it becomes available.

PBS Regional Customer Forum
Great Lakes Region - Customer Summer Series
Forth Worth TX - Date TBD
Kansas City, MO - Date TBD

Previous Forums

2019 PBS National Customer Forum

Thursday, June 6, 2019

2018 PBS National Customer Forum

Monday, June 25, 2018

January 25, 2018

2017 PBS Planning and Requirements Management Process Customer Forum

January 25, 2017

A discussion on improvements made to the way that PBS approaches requirements development activities for all real estate projects. These national improvements are intended to standardize requirements development terminology, enhance methods of communicating planning and project life cycle requirements, and apply consistency in communication and project delivery.

The shortcut to this page is gsa.gov/pbsforums

Last Reviewed: 2020-08-03