PBS Regional Account Management

The PBS Regional Account Managers lead the Heartland Region in addressing regional customer issues by building client relationships, understanding customer needs and facilitating effective solutions.

GSA invites customers to utilize the appropriate contact for space requests or help with any other GSA services.

Agencies Served PBS Regional Account Manager

Central Intelligence Agency
Department of Health and Human Services
Department of Homeland Security
Federal Bureau of Prisons
National Archives and Records Administration

*Serves as Regional Client Executive for Customs and Border Protection

Kenitha Aikman
(816) 510-9572
kenitha.aikman@gsa.gov

Department of Agriculture
Department of Veterans Affairs
Executive Office for Immigration Review
Federal Communications Commission
National Labor Relations Board
Social Security Administration

*Serves as Regional Client Executive for SSA

John Strickert
(816) 823-1256
john.strickert@gsa.gov

Congressional Research Service
Department of Justice | U.S. Attorney | Trustees
General Services Administration
United States Courts (Judiciary)
United States Railroad Retirement Board
U.S. Marshals Service

*Serves as Regional Client Executive for the Courts

Lisa Nelson
(314) 740-0595
lisa.v.nelson@gsa.gov
Department of Defense
Department of Labor
Department of State
Environmental Protection Agency
Federal Mediation and Conciliation Service
Office of Personnel Management
U.S. Treasury | IRS
Karla Wallace
(816) 206-2591
karla.wallace@gsa.gov
Bureau of Alcohol, Tobacco, Firearms and Explosives
Department of Commerce
Department of Transportation
Drug Enforcement Administration
U.S. Postal Service
James Fotopoulos
(816) 500-3689
james.fotopoulos@gsa.gov

Corporation for National and Community Service
Department of Education
Department of Energy
Department of Interior
Equal Employment Opportunity Commission
Federal Bureau of Investigation
Housing and Urban Development
Small Business Administration

*Serves as Regional Client Executive for the FBI

Katie Swan
(816) 516-9855
katherine.swan@gsa.gov

All other agencies (816) 823-2125
National Account Managers
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