Client Solutions

The Office of Client Solutions identifies and builds relationships with PBS customers. Through research and frequent interaction with agency representatives, the Regional Account Managers (RAMs) gather intelligence concerning the facility strategies of our clients. Through constant, knowledgeable and informed communications, the Client Solutions staff proactively seek out ways to make customers mindful of GSA’s resources, and how those resources may help them to reach their goals.

The customer account assignments have been distributed to ensure that our clients receive concentrated attention. The RAMs are responsible for developing and maintaining the regional strategy that it outlined in our customer’s National Account Plans.

Agencies Served Regional Customer Leads

Department of Justice Federal Bureau of Investigation (FBI) Social Security Administration (SSA) DOJ Executive Office for U.S. Attorneys (USAO) DOJ U.S. Marshals Service (USMS)

Noemi Hall
Regional Client Executive
212-264-2953
noemi.hall@gsa.gov
U.S. Court of Appeals for the 2nd Circuit (New York)

John Brown
Associate Regional Commissioner
646-603-9259
john.brown@gsa.gov

Cindy Weldon Regional Client Executive
212-306-4953 xiao.weldon@gsa.gov

U.S. Court of Appeals for the 1st Circuit (Puerto Rico)
U.S. Court of Appeals for the 3rd Circuit (Newark, NJ)
Gary Palmer
Regional Client Executive
315-448-0920
gary.palmer@gsa.gov
Environmental Protection Agency (EPA) Department of Interior (DOI) Internal Revenue Service (IRS) U.S. Postal Service (USPS) Cindy Weldon Regional Client Executive
212-306-4953 xiao.weldon@gsa.gov
Department of Homeland Security Customs and Border Protection (CBP) DHS Immigration and Customs Enforcement (ICE) DHS U.S. Citizenship and Immigration Services (USCIS) U.S. Department of Health and Human Services (HHS) John Brown
Associate Regional Commissioner
646-603-9259
john.brown@gsa.gov
DOJ Antitrust Division
DOJ Civil Division
DOJ Community Relations Service (CRS)
DOJ Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF)
DOJ Drug Enforcement Agency (DEA)
DOJ Executive Office of Immigration Review (EOIR)
DOJ Office of the Inspector General (OIG)
DOJ U.S. Trustee Program (USTP)
DHS Federal Air Marshal Service (FAMS)
DHS Federal Protective Service (FPS)
DHS Office of the Inspector General (OIG)
DHS National Urban Security Technology Laboratory (NUSTL)
DHS U.S. Secret Service (USSS)
DHS U.S. Coast Guard (USCG)
DHS Transportation Security Administration (TSA)
Madeline Coleman
Regional Account Manager
212-264-3035
madeline.coleman@gsa.gov

U.S. Consumer Product Safety Commission (CPSC)
U.S. Securities and Exchange Commission (SEC)
U.S. Department of Defense (DOD)
U.S. Department of the Army
U.S. Army Corps of Engineers (USACE)
U.S. Department of the Navy
U.S. Department of Agriculture (USDA)
U.S. Department of Commerce
U.S. Department of Education
U.S. Department of Energy
U.S. Department of Housing and Urban Development (HUD)
U.S. Department of Labor (DOL)
U.S. Department of State
U.S. Department of Transportation (DOT)
U.S. Department of the Treasury
Equal Employment Opportunity Commission (EEOC) U.S. Department of Veterans Affairs (VA)
Federal Communications Commission (FCC)
Federal Maritime Commission (FMC)
Federal Trade Commission (FTC)
Federal Housing Finance Agency (FHFA)
Office of Personnel Management (OPM)
National Labor Relations Board (NLRB)
Peace Corps

Brian New
Regional Account Manager
212-264-1044
brian.new@gsa.gov

Last Reviewed: 2020-08-18