Client Solutions

The Office of Client Solutions identifies and builds relationships with PBS customers. Through research and frequent interaction with agency representatives, the Regional Account Managers (RAMs) gather intelligence concerning the facility strategies of our clients. Through constant, knowledgeable and informed communications, the Client Solutions staff proactively seek out ways to make customers mindful of GSA’s resources, and how those resources may help them to reach their goals.

The customer account assignments have been distributed to ensure that our clients receive concentrated attention. The RAMs are responsible for developing and maintaining the regional strategy that it outlined in our customer’s National Account Plans.

Agencies Served	Regional Customer Leads
Department of Justice Federal Bureau of Investigation (FBI) Social Security Administration (SSA) DOJ Executive Office for U.S. Attorneys (USAO) DOJ U.S. Marshals Service (USMS)	Noemi Hall Regional Client Executive 212-264-2953 noemi.hall@gsa.gov
U.S. Court of Appeals for the 2nd Circuit (New York)	John Brown Associate Regional Commissioner 646-603-9259 john.brown@gsa.gov Cindy Weldon Regional Client Executive 212-306-4953 xiao.weldon@gsa.gov
U.S. Court of Appeals for the 1st Circuit (Puerto Rico) U.S. Court of Appeals for the 3rd Circuit (Newark, NJ)	Gary Palmer Regional Client Executive 315-448-0920 gary.palmer@gsa.gov
Environmental Protection Agency (EPA) Department of Interior (DOI) Internal Revenue Service (IRS) U.S. Postal Service (USPS)	Cindy Weldon Regional Client Executive 212-306-4953 xiao.weldon@gsa.gov
Department of Homeland Security Customs and Border Protection (CBP) DHS Immigration and Customs Enforcement (ICE) DHS U.S. Citizenship and Immigration Services (USCIS) U.S. Department of Health and Human Services (HHS)	John Brown Associate Regional Commissioner 646-603-9259 john.brown@gsa.gov
DOJ Antitrust Division DOJ Civil Division DOJ Community Relations Service (CRS) DOJ Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) DOJ Drug Enforcement Agency (DEA) DOJ Executive Office of Immigration Review (EOIR) DOJ Office of the Inspector General (OIG) DOJ U.S. Trustee Program (USTP) DHS Federal Air Marshal Service (FAMS) DHS Federal Protective Service (FPS) DHS Office of the Inspector General (OIG) DHS National Urban Security Technology Laboratory (NUSTL) DHS U.S. Secret Service (USSS) DHS U.S. Coast Guard (USCG) DHS Transportation Security Administration (TSA)	Madeline Coleman Regional Account Manager 212-264-3035 madeline.coleman@gsa.gov
U.S. Consumer Product Safety Commission (CPSC) U.S. Securities and Exchange Commission (SEC) U.S. Department of Defense (DOD) U.S. Department of the Army U.S. Army Corps of Engineers (USACE) U.S. Department of the Navy U.S. Department of Agriculture (USDA) U.S. Department of Commerce U.S. Department of Education U.S. Department of Energy U.S. Department of Housing and Urban Development (HUD) U.S. Department of Labor (DOL) U.S. Department of State U.S. Department of Transportation (DOT) U.S. Department of the Treasury Equal Employment Opportunity Commission (EEOC) U.S. Department of Veterans Affairs (VA) Federal Communications Commission (FCC) Federal Maritime Commission (FMC) Federal Trade Commission (FTC) Federal Housing Finance Agency (FHFA) Office of Personnel Management (OPM) National Labor Relations Board (NLRB) Peace Corps	Brian New Regional Account Manager 212-264-1044 brian.new@gsa.gov

Last Reviewed: 2021-02-26