Client Solutions

The Office of Client Solutions identifies and builds relationships with PBS customers. Through research and frequent interaction with agency representatives, the Regional Account Managers (RAMs) gather intelligence concerning the facility strategies of our clients. Through constant, knowledgeable and informed communications, the Client Solutions staff proactively seek out ways to make customers mindful of GSA’s resources, and how those resources may help them to reach their goals.

The customer account assignments have been distributed to ensure that our clients receive concentrated attention. The RAMs are responsible for developing and maintaining the regional strategy that it outlined in our customer’s National Account Plans.

Agencies Served Regional Customer Leads
  • Department of Justice Federal Bureau of Investigation (FBI)
  • Social Security Administration (SSA)
  • DOJ Executive Office for U.S. Attorneys (USAO)
  • DOJ U.S. Marshals Service (USMS)
  • U.S. Court of Appeals for the 1st Circuit (Puerto Rico)
  • U.S. Court of Appeals for the 3rd Circuit (Newark, NJ)
 Noemi Hall
Regional Client Executive
212-264-2953
noemi.hall@gsa.gov
U.S. Court of Appeals for the 2nd Circuit (New York)

John Brown
Associate Regional Commissioner
646-603-9259
john.brown@gsa.gov

Cindy Weldon
Regional Client Executive
212-306-4953
xiao.weldon@gsa.gov
  • Environmental Protection Agency (EPA)
  • Department of Interior (DOI)
  • Internal Revenue Service (IRS)
  • U.S. Postal Service (USPS)
  • U.S. Department of the Treasury - IRS
 Cindy Weldon
Regional Client Executive
212-306-4953
xiao.weldon@gsa.gov
  • Department of Homeland Security Customs and Border Protection (CBP)
  • DHS Immigration and Customs Enforcement (ICE)
  • DHS U.S. Citizenship and Immigration Services (USCIS)
  • U.S. Department of Health and Human Services (HHS)
  • DOJ Drug Enforcement Agency (DEA)
  • DOJ Executive Office of Immigration Review (EOIR)
  • DHS Transportation Security Administration (TSA)
  • U.S. Department of the Navy
  • U.S. Department of Agriculture (USDA)
  • U.S. Department of the Army
  • U.S. Department of Veterans Affairs (VA)
  • U.S. Department of Transportation (DOT)
  • U.S. Department of Defense (DOD)
  • U.S. Army Corps of Engineers (USACE)
 John Brown
Associate Regional Commissioner
646-603-9259
john.brown@gsa.gov
  • DOJ Antitrust Division
  • DOJ Civil Division
  • DOJ Community Relations Service (CRS)
  • DOJ Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF)
  • DOJ Office of the Inspector General (OIG)
  • DOJ U.S. Trustee Program (USTP)
  • DHS Federal Air Marshal Service (FAMS)
  • DHS Federal Protective Service (FPS)
  • DHS Office of the Inspector General (OIG)
  • DHS National Urban Security Technology Laboratory (NUSTL)
  • DHS U.S. Secret Service (USSS)
  • DHS U.S. Coast Guard (USCG)

Vincent Scalcione
Director
Portfolio Management Division
(T) 212-264-1547
(C) 917-696-5432
vincent.scalcione@gsa.gov
  • U.S. Department of Commerce
  • U.S. Department of Education
  • U.S. Department of Energy
  • U.S. Department of State
  • Equal Employment Opportunity Commission (EEOC)
  • Federal Maritime Commission (FMC)
  • Federal Housing Finance Agency (FHFA)
  • Congress
 Vincent Scalcione
Director
Portfolio Management Division
(T) 212-264-1547
(C) 917-696-5432
vincent.scalcione@gsa.gov
  • DOJ- All Other Agencies
  • Department of Labor
  • U.S. Tax Court
  • Executive Office of the US President (EOP)
  • Peace Corps
  • Office of Personnel (OPM)
  • Federal Communications Commission (FCC)
  • Federal Trade Commission (FTC) (remove from Vincent's list)
  • Securities and Exchange Commission (SEC)
  • Railroad Retirement Board (RRB)
  • Consumer Product Safety Commission (CPSC)
  • National Labor Relations Board (NLRB)
  • Federal Maritime Commission (FMC)
  • DHS-Cybersecurity Infrastructure and Security Agency (CISA)
  • National Aeronautics and Space Administration (NASA)
  • U.S. Department of Housing and Development (HUD)
  • Federal Mediation and Conciliation Service (FMCS)
  • Commodity Futures Trading Commission (CFTC)
  • Small Agency Council
  • Corporation for National and Community Service (CNCS)/Americorps

Maria Guida
Deputy Director
Portfolio Management Division
(T) 212-264-2236
(C) 516-287-6214
maria.guida@gsa.gov
Last Reviewed: 2023-03-09