Federal Building- 11000 Wilshire

Federal Building at 11000 Wilshire11000 Wilshire Boulevard
Los Angeles, CA 90024

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The Federal Building at 11000 Wilshire is home to the FBI’s Los Angeles field office, Veterans Affairs’ regional benefits office, and the Los Angeles Passport Agency.

For more information about U.S. passports, visit travel.state.gov.

Building Information

Public Hours: 7 a.m.– 5 p.m. Monday through Friday (except federal holidays)

For federal government information, call 800-FED-INFO.

Parking and Public Transportation

There is visitor parking for the general public and controlled access parking for employees. Metered street parking is nearby. Public transportation is via Metro. Multiple bus services stop at the corner of Veteran Avenue and Wilshire Boulevard.

Public Access

All public visitors are required to pass through electronic security equipment located on the first floor. ADA access is available at the entrance to the building.

Key Tenants

Major tenants are the FBI, Veterans Affairs, and U.S. Passports. In the latest (2016) Tenant Satisfaction Survey, 64% rated the federal building and GSA services four or five on a five-point scale.

Additional information for tenants >

Building Services

Vending Machines Public 7th Floor lobby Normal Business Hours
Justice Federal Credit Union/Bank Public 7th Floor, Suite 7208 M-F, 8:00 a.m. - 3:30 p.m.
ATM Public Inside the main building on the ground floor next to the visitor entrance Normal Business Hours
Health Unit Federal Employees Only 7th floor, Room 7218 T, W, TH 7:00 a.m. to 3:30 p.m.

History and Architecture

The 17-story Federal Building on Wilshire Boulevard sits in the middle of a former golf course on 28 acres of land. Designed by Charles Luckman Associates and completed in 1969, the building is corporate Late Modernism at its finest; a pure white façade is interrupted only by white precast concrete fins that shade the offices and emphasize the building’s verticality. Public service messages were once projected onto the sides of the building and included appeals for purchase of savings bonds, use of ZIP codes, and general public safety suggestions like locking car doors to prevent theft.

Corridors and doorways were designed to be wide enough to accommodate wheelchairs for the Veterans Administration, one of the building's original tenants. Designed to provide space for 2,000 employees, other tenants included the Los Angeles forecast center of the U.S. Weather Bureau. Ten high-speed elevators were located on the exterior of the building and separate from the main lobby to create more flexible space.

Occupant Information

Access & Hours of Operation

The building is fully operational (lighting and HVAC services) from 7 a.m. to 5 p.m. Monday through Friday excluding federal holidays. Tenants may access the building 24 hours a day/7 days a week including federal holidays unless restricted internally by your agency. A key card will be required for access at all times.

Key cards are available for tenant agency employees for regular and after-hours access. All requests for key cards must be submitted through the tenant agency’s management to the GSA Property Manager for approval. Requests will then be given to GSA and the FBI to process. The GSA office is located on the fifth floor in room 521. Our telephone number is 310-235-7581.


Contract guard service is in place to protect the property and the tenants. Your help is needed; cooperation and awareness will help them do their job. Guards are on duty 24 hours a day/7 days a week (including holidays). For all emergency or security concerns, or if no guard is available please call FPS Denver Mega Center at 877-437-7411.

Joint Use/Shared Services

Standard services are commonly included as part of the rent charged by GSA as documented in the Occupancy Agreement. Reimbursable services are normally excluded from the rent and are funded through a Reimbursable Work Authorization (RWA). Examples include after-hours lighting, special or after-hours cleaning, office space carpet cleaning, uninterruptible power services, and non-standard trash removal.

Building Operations

Maintenance & Service Requests: Please contact the GSA main line at 310-235-7581 during the hours of 8 a.m. to 4 p.m. Monday through Friday, excluding holidays, for janitorial, HVAC, elevator, lighting, or any other service provided by GSA in our building. A mechanic is on duty from 6:30 a.m. to 6 p.m. Monday through Friday.

Custodial Services: GSA provides cleaning for assigned space equal to commercial cleaning for similar space. The following services are standard: vacuuming, sweeping and dusting; emptying trash; servicing restrooms, lobbies, corridors, and other common areas; servicing loading docks and platforms; washing windows; and pest control. Carpet spot removal can be done on an as-needed basis. Overall shampooing is done as a reimbursable service and should take place on a regular basis to preserve the appearance and condition of the carpet.

Lighting/HVAC: Ten hours of heating, ventilation, air conditioning, and lighting are provided at no additional cost during normal duty hours. Additional service outside this timeframe is available on a reimbursable basis with advanced notice to the GSA Property Management Office at 310-235-7581.

Utility Closets: Tenant and tenant vendor access to electrical and telephone closets can be obtained by contacting GSA at 310-235-7581. Please do not install equipment in these closets without first contacting the GSA Property Management Office.

Tenant Controlled Space Alteration: Space alterations should not be performed without first contacting the GSA Property Manager. GSA can provide alteration solutions to meet your needs. Alteration projects are normally funded through a Reimbursable Work Authorization (RWA). Also, it is building policy that work that might disrupt building tenants (e.g. paint fumes, construction noise, etc.) be accomplished after standard building operating hours.

Under the conditions above, if you are authorized to perform alterations within your space, you must adhere to all building-specific regulations with respect to contractor access, clearance procedures, and all other conditions governing general access and security controls relative to this building.

For any questions, please call the Property Manager 310-235-7581.

Miscellaneous Topics

Occupant Emergency Plan: As the lead tenant in this building, the FBI is responsible for creating and updating the Occupant Emergency Plan. Please take time to become familiar with it, and participate in Building Security Committee meetings.

Displays: Please do not post or display any material outside tenant space without first contacting the GSA Property Manager at 310-235-7581. Displays may be posted in the lobbies, but again, please contact the Property Manager prior to taking any action.

Personal Property: Please do not put surplus items in building common space (i.e., corridors, elevators, loading dock, etc.). Doing so may impede egress should the building need to be evacuated. GSA will be glad to advise you about excessing surplus property.

Loading Dock: The loading dock is open from 6 a.m. to 6 p.m. Scheduling the use of the loading dock for deliveries, moves, etc., can be arranged through the GSA Property Management team at 310-235-7581. A guard must be present at all times while basement doors are open, so it is imperative that the GSA or on-site maintenance contractor be informed at least 24 hours advance to make these arrangements.

If a vehicle(s) will be at the dock for more than one hour, it must be attended in the event it needs to be moved for other deliveries/services.

Deliveries: To minimize disruption to other occupants, we encourage tenants to arrange large deliveries outside of normal business hours. In the event of after-hour activities, the tenant will be responsible for arranging guard services by contacting GSA at 310-235-7581.

Recycling: Tenants are encouraged to take advantage of the building-wide recycling program, which includes paper, glass bottles and jars, metal cans, plastic containers and cardboard. Any questions regarding recycling, please contact GSA at 310-235-7581 and ask for the Property Manager.

Last Reviewed: 2023-03-15