Hilo Federal Building, US Post Office and Courthouse
154 Waianeuneu Avenue
Hilo, HI 96720
View map [a nongovernment website]
Since its completion in 1917, this single building has been a main local representative of the federal government, first in the territory and later in the state of Hawaii.
Public Hours: 7 a.m.– 5 p.m. Monday through Friday (except federal holidays)
For more building information or service calls, see contact information at top right (or by scrolling down on mobile devices). For other federal government information, call 800-FED-INFO.
Parking and Public Transportation
There is no parking available in the building for the general public. Public transportation is available via Hele-On Bus [a nongovernment website].
ADA access is available at the entrance to the building.
Major tenants are the U.S. Post Office, U.S. Department of Agriculture, and Veterans Affairs. In the latest (2016) Tenant Satisfaction Survey, 63% rated the federal building and GSA services four or five on a five-point scale.
History and Architecture
New York architect Henry Whitfield designed the new building in 1915. Whitfield, who was Andrew Carnegie's brother-in-law, had just completed the design for the Honolulu Carnegie Library. Whitfield designed the building in the Mediterranean Renaissance Revival style, which blends traditional classical architecture with features more suited to a tropical climate. The building was one of the first in Hawaii constructed using reinforced concrete, a technology that was common on the mainland. Construction was completed and the building occupied in 1917. It originally functioned as a courthouse, post office, and custom house. Other tenants included the Immigration Bureau, Agricultural Extension Service, Weather Bureau, and Internal Revenue Service.
The Federal Building, U.S. Post office and Courthouse was listed in the National Register of Historic Places in 1974.
Access & Hours of Operation
The building is fully operational (lighting and HVAC services) from 7 a.m. to 5 p.m. Monday through Friday excluding federal holidays. Tenants may access the building 24 hours a day/7 days a week including federal holidays.
Contract guard service is in place to protect the property and the tenants. Your help is needed; cooperation and awareness will help them do their job. Guards are on duty from 6 a.m. to 6 p.m. Monday through Friday, weekends and holidays. For all emergency or security concerns, or if no guard is available please call FPS Denver Mega Center at 877-437-7411.
Joint Use/Shared Services
Standard services are commonly included as part of the rent charged by GSA as documented in the Occupancy Agreement. Reimbursable services are normally excluded from the rent and are funded through a Reimbursable Work Authorization (RWA). Examples include after-hours lighting, special or after-hours cleaning, office space carpet cleaning, uninterruptible power services, and non-standard trash removal.
Maintenance & Service Requests: Please contact the GSA main line at 808-541-1950 during the hours of 7:30 a.m. to 4:30 p.m. Monday through Friday, excluding holidays, for janitorial, HVAC, elevator, lighting, or any other service provided by GSA in our building. A mechanic is on duty from 7 a.m. to 5 p.m. Monday through Friday.
Custodial Services: GSA provides cleaning for assigned space equal to commercial cleaning for similar space. The following services are standard: vacuuming, sweeping and dusting; emptying trash; servicing restrooms, lobbies, corridors, and other common areas; servicing loading docks and platforms; and window washing. Carpet spot removal can be done on an as-needed basis. Overall shampooing is done as a reimbursable service and should take place on a regular basis to preserve the appearance and condition of the carpet.
Lighting/HVAC: Ten hours of heating, ventilation, air conditioning, and lighting are provided at no additional cost during normal duty hours. Additional service outside this timeframe is available on a reimbursable basis with advanced notice to the GSA Property Management Office at 808-541-1950.
Utility Closets: Tenant and tenant vendor access to electrical and telephone closets can be obtained by contacting the operations and maintenance contractor at 808-541-1950. Please do not install equipment in these closets without first contacting the GSA Property Management Office.
Tenant Controlled Space Alteration: Space alterations should not be performed without first contacting the GSA Property Manager. GSA can provide alteration solutions to meet your needs. Alteration projects are normally funded through a Reimbursable Work Authorization (RWA). Also, it is building policy that work that might disrupt building tenants (e.g. paint fumes, construction noise, etc.) be accomplished after standard building operating hours.
Occupant Emergency Plan: As the lead tenant in this building, the U.S. Department of Agriculture is responsible for creating and updating the Occupant Emergency Plan. Please take time to become familiar with it, and participate in Building Security Committee meetings.
Displays: Please do not post or display any material outside tenant space without first contacting the GSA Property Manager at 808-541-1995. Displays may be posted on the building bulletin boards in the elevator lobbies, but again, please contact the GSA Property Management Office prior to taking any action.
Personal Property: Please do not put surplus items in building common space (i.e., corridors, elevators, loading dock, etc.). Doing so may impede egress should the building need to be evacuated. GSA will be glad to advise you about excessing surplus property.
Recycling: Tenants are encouraged to take advantage of the building-wide recycling program, which includes paper, glass bottles and jars, metal cans, plastic containers and cardboard.