Customer Service Directors

Federal Acquisition Service, Customer Service Directors


State Served

Agency(s)//Bureau(s) Served

Robert (Robb) Back
Customer Service Director
501 East Polk Street, Suite 805
Tampa, FL 33602

Phone: 321-307-5482

FL (Tampa)


Stephen Baughn
Region 4 CaSE Deputy Director
Merritt Island, FL
Phone: 321-403-0701
Cell: 321-453-5924
Region 4 All

Todd Cook
Customer Service Director
501 Illinois Avenue, Suite 5
Tyndall AFB, FL 32403-5319

Phone: 850-283-8615
Cell: 850-890-1088
Fax: 850-283-8491

FL (Florida Panhandle)


Ralph Hallmon
Customer Service Director
Charleston, SC
Phone: 843-460-2780
SC (Charleston) All
Melanie Hanna
Customer Service Director
Central Florida
Phone: 427-257-8987
FL (Central FL) All

Shaun Hartman
Customer Service Director

Phone: 321-258-2337

FL (Kennedy Space Center / Patrick AFB) All

Marcheria Jessie
Customer Service Director
77 Forsyth Street, Suite 110
Atlanta, GA 30303-3458

Phone: 404-331-1875
Fax: 404-331-7563
Cell: 404-354-2192

GA (Atlanta, R4 Vendors)


Phil Lowther
Customer Service Director
Lexington, Kentucky 40513

For Scope Review or Market Research: GSA Rapid Review Research Form

Phone: 502-648-3956

KY All
Joe Myers
Customer Service Director
4890 University Sq, Suite 3
Hunstville, AL 35816-1800
Phone: 256-326-0218
AL (Huntsville and Northern AL) All
Debbie Nicoletti
Region 4 CaSE Director
77 Forsyth Street
Atlanta, GA 30303-3458
Phone: 478-319-8835
Region 4 All
Angel Paschall-Harmon
Customer Service Director
375 Perry Street, Bldg. 225
Robins AFB, GA 31098
Phone: 404-387-5728
Cell: 404-331-0331
GA (Metro Atlanta) All

Felix Peguero-Luna
Customer Service Director
11420 N. Kendall Drive, Suite 112
Miami, FL 33176

Phone: 954-290-2287
Cell: 954-290-2287

FL (Miami)


Richard Pipe
Customer Service Director
271 Heritage Park Lane, Bldg 35200
Fort Gordon, GA 30905-5904

Phone: 706-399-8677

GA (Augusta) All

Warren Richey
Customer Service Director
USDA Office
Crossville, TN 38555

Phone: 865-237-1437

TN (All)


Danny Scanlon
Customer Service Director
Building 1210
Stennis Space Center, MS 39529

Phone: 228-342-9092
Fax: 502-810-9941

AL, MS (Mobile, AL and All of MS)


Trey Tackling
Customer Service Director
Building 196, Enterprise Ave.
NAS Jacksonville, FL 32202-4204
Phone: 904-403-3359
FL (Jacksonville)
GA (Kings Bay)

Dale Terry
Customer Service Director
Building 1502 East Rd. - Camp Lejeune
Jacksonville, NC 28547

Phone: 910-515-0204

NC (Fort Bragg), All of NC


Janice Zeigler
Customer Service Director
C/O 20th Contracting Squadron
321 Cullen Street, Room 202, Bldg. 216
Shaw AFB, SC 29152

Phone: 803-310-0088
Fax: 803-895-5339
Cell: 803-310-0088

SC (Excluding Charleston), Augusta


Kelly Zimmerman
Customer Service Director
490 E. Moore Drive
Maxwell AFB-Gunter Annex, AL 36114-3004

Phone: 334-380-8805

AL (Central & Southern AL)
GA (Fort Benning, Marine CLB Albany, Moody AFB)

Last Reviewed: 2019-12-05