Customer Service Directors

Federal Acquisition Service, Customer Service Directors

Contact

State Served

Agency(s)//Bureau(s) Served

Robert (Robb) Back
Customer Service Director
501 East Polk Street, Suite 805
Tampa, FL 33602

Phone: 321-307-5482
Email:robb.back@gsa.gov

FL (Tampa)

All
Stephen Baughn
Region 4 CaSE Deputy Director
Merritt Island, FL		 Phone: 321-403-0701
Cell: 321-453-5924
Email:stephen.baughn@gsa.gov 		Region 4 All

Todd Cook
Customer Service Director
501 Illinois Avenue, Suite 5
Tyndall AFB, FL 32403-5319

Phone: 850-283-8615
Cell: 850-890-1088
Fax: 850-283-8491
Email:todd.cook@gsa.gov

FL (Florida Panhandle)

All
Ralph Hallmon
Customer Service Director
Charleston, SC		 Phone: 843-460-2780
Email:ralph.hallmon@gsa.gov		 SC (Charleston) All
Melanie Hanna
Customer Service Director
Central Florida		 Phone: 427-257-8987
Email:melanie.hanna@gsa.gov		 FL (Central FL) All

Shaun Hartman
Customer Service Director

Phone: 321-258-2337
Email: shaun.hartman@gsa.gov

 FL (Kennedy Space Center / Patrick AFB) All

Marcheria Jessie
Customer Service Director
77 Forsyth Street, Suite 110
Atlanta, GA 30303-3458

Phone: 404-331-1875
Fax: 404-331-7563
Cell: 404-354-2192
Email:marcheria.jessie@gsa.gov

GA (Atlanta, R4 Vendors)

All

Phil Lowther
Customer Service Director
Lexington, Kentucky 40513

For Scope Review or Market Research: GSA Rapid Review Research Form

Phone: 502-648-3956
Email:philip.lowther@gsa.gov

 KY All
Joe Myers
Customer Service Director
4890 University Sq, Suite 3
Hunstville, AL 35816-1800		 Phone: 256-326-0218
Email:joseph.myers@gsa.gov 		AL (Huntsville and Northern AL) All
Debbie Nicoletti
Region 4 CaSE Director
77 Forsyth Street
Atlanta, GA 30303-3458		 Phone: 478-319-8835
Email:debbie.nicoletti@gsa.gov 		Region 4 All
Angel Paschall-Harmon
Customer Service Director
375 Perry Street, Bldg. 225
Robins AFB, GA 31098		 Phone: 404-387-5728
Cell: 404-331-0331
Email:angel.paschall@gsa.gov 		GA (Metro Atlanta) All

Felix Peguero-Luna
Customer Service Director
11420 N. Kendall Drive, Suite 112
Miami, FL 33176

Phone: 954-290-2287
Cell: 954-290-2287
Email: felix.peguero-luna@gsa.gov

FL (Miami)

All
Richard Pipe
Customer Service Director
271 Heritage Park Lane, Bldg 35200
Fort Gordon, GA 30905-5904

Phone: 706-399-8677
Email: richard.pipe@gsa.gov

 GA (Augusta) All

Warren Richey
Customer Service Director
USDA Office
Crossville, TN 38555

Phone: 865-237-1437
Email: warren.richey@gsa.gov

TN (All)

All

Danny Scanlon
Customer Service Director
Building 1210
Stennis Space Center, MS 39529

Phone: 228-342-9092
Fax: 502-810-9941
Email: danny.scanlon@gsa.gov

AL, MS (Mobile, AL and All of MS)

All
Trey Tackling
Customer Service Director
Building 196, Enterprise Ave.
NAS Jacksonville, FL 32202-4204		 Phone: 904-403-3359
E-mail:trey.tackling@gsa.gov		 FL (Jacksonville)
GA (Kings Bay)

Dale Terry
Customer Service Director
Building 1502 East Rd. - Camp Lejeune
Jacksonville, NC 28547

Phone: 910-515-0204
Email: dale.terry@gsa.gov

NC (Fort Bragg), All of NC

All

Janice Zeigler
Customer Service Director
C/O 20th Contracting Squadron
321 Cullen Street, Room 202, Bldg. 216
Shaw AFB, SC 29152

Phone: 803-310-0088
Fax: 803-895-5339
Cell: 803-310-0088
Email:jan.zeigler@gsa.gov

SC (Excluding Charleston), Augusta

All
Kelly Zimmerman
Customer Service Director
490 E. Moore Drive
Bldg.892
Maxwell AFB-Gunter Annex, AL 36114-3004

Phone: 334-380-8805
Email:kelly.zimmerman@gsa.gov

 AL (Central & Southern AL)
GA (Fort Benning, Marine CLB Albany, Moody AFB)		 All

Last Reviewed: 2019-12-05