October 2020

Image of Contact Center

GSA and HUD Announce Contact Center Award

| GSA FAS Technology Transformation Services, Centers of Excellence: HUD Engagement Lead George Chenkeli, Contact Center Leads Meghan Daly and Sandra Dickinson; HUD: Acting Chief Customer Experience Officer (CXO) Kate Darling, Single Family Deputy Assistant Secretary Joe Gormley, Acting Single Family Associate Deputy Assistant Secretary Julie Shaffer, Acting PHOC Director Anthony Triolo.

Today, GSA and the U.S. Department of Housing and Urban Development (HUD) announced Leidos is the next awardee for the Contact Center Centers of Excellence implementation work for the new Federal Housing Administration (FHA) Resource Center contract. The…

2021 PIF Class

Passion and Purpose: Meet the 2021 Presidential Innovation Fellows

| By Joshua Di Frances, Executive Director, Presidential Innovation Fellows

Introducing the 34 data scientists, engineers, designers, and entrepreneurs who will work alongside federal leaders to digitally transform government as Presidential Innovation Fellows’ 2021 cohort.Today, we are thrilled to announce that federal…

Blue abstract image of concentric circles and shapes to represent artificial intelligence, with text GSA artificial intelligence machine learning EULA challenge winners

GSA announce winners of AI and Machine Learning Challenge

| GSA Blog Team

GSA recently hosted a contest on Challenge.gov to develop an artificial intelligence (AI) or machine learning (ML) solution that could review end-user license agreements (EULA) for terms and conditions that are unacceptable to the government.“The…

Last Reviewed: 2023-03-27