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October 2020

  • GSA and HUD Announce Contact Center Award

    | GSA FAS Technology Transformation Services, Centers of Excellence: HUD Engagement Lead George Chenkeli, Contact Center Leads Meghan Daly and Sandra Dickinson; HUD: Acting Chief Customer Experience Officer (CXO) Kate Darling, Single Family Deputy Assistant Secretary Joe Gormley, Acting Single Family Associate Deputy Assistant Secretary Julie Shaffer, Acting PHOC Director Anthony Triolo.
    Today, GSA and the U.S. Department of Housing and Urban Development (HUD) announced Leidos is the next awardee for the Contact Center Centers of Excellence implementation work for the new Federal Hous...
  • Passion and Purpose: Meet the 2021 Presidential Innovation Fellows

    | By Joshua Di Frances, Executive Director, Presidential Innovation Fellows
    Introducing the 34 data scientists, engineers, designers, and entrepreneurs who will work alongside federal leaders to digitally transform government as Presidential Innovation Fellows’ 2021 cohort.To...
  • GSA announce winners of AI and Machine Learning Challenge

    | GSA Blog Team
    GSA recently hosted a contest on Challenge.gov to develop an artificial intelligence (AI) or machine learning (ML) solution that could review end-user license agreements (EULA) for terms and condition...