54161
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Agency Human Capital Evaluation
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This function assesses results achieved across all Human Capital Management systems and
activities in support of mission goals to identify and implement improvements
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56131
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Talent Acquisition
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The Talent Acquisition function is the establishment of internal programs and procedures for
attracting, recruiting, assessing, and selecting highly qualified, productive employees with
appropriate skills and competencies, from all sectors of society, all in accordance with merit
system principles. Services include developing a staffing strategy and plan; establishing an
applicant evaluation approach; announcing the vacancy, sourcing and evaluating candidates
against the competency requirements for the position; initiating pre-employment activities; and
hiring employees.
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524292
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Separation and Retirement
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This function includes conducting efficient and accurate Human Capital processing actions in
support of employee separation or retirement work includes but is not limited to: conducting
efficient and accurate HC processing actions in support of employee separation or retirement,
handling the appropriate notifications and determining the terms of the separation. Ensuring
knowledge transfer occurs between the separating employee and remaining employees. Separating
employees are offered transition counseling and support. This sub-function includes: Separation
Counseling; Retirement Planning and Processing; and Retirement Management.
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541611W
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Workforce Analytics and Employee Records
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This function requires the implementation of systematic, flexible, and inclusive process to
review workforce and performance data, metrics, and results, to anticipate and plan for future
strategic and operational requirements and to make holistically informed Human Capital
Management decisions. The function includes the following sub-functions: Employee Inquiry
Processing; Employee Research; Workforce and Performance Analytics; Workforce and Performance
Reporting; Records Management; and Records Disclosure.
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541612EPM
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Employee Performance Management
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Is the creation, implementation, and maintenance of comprehensive employee performance
management practices, programs, and activities that support customer agency mission objectives.
This function includes the following sub-functions: Employee Performance Management; and
Recognition Management.
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541612ER
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Employee Relations
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This function is the design, development and implementation of programs to ensure mission
effectiveness through employee accountability. Programs should strive to maintain an effective
employer-employee relationship that balances the agency's needs against its employees' rights.
The function includes the following sub-functions: Employee Misconduct Remediation; Employee
Performance Remediation; Administrative Grievances and Third-Party Proceedings; Reasonable
Accommodation Programming; and Employee Suitability.
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541612HC
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Agency Human Capital Strategy, Policy and Operations
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Professional services include but are not limited to development of effective human capital
management strategies and enhanced policy. This Function contains the following Sub-Functions:
Workforce Planning;Human Capital Strategy; Organizational Design and Position
Classification; Diversity and Inclusion; Employee Engagement and Communications;
OrganizationDevelopment(OPM\Federal Human Capital Business Reference Model).
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541612LOB
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Human Resources Line of Business (HRLOB)
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Technology Solutions in support of other SINS in the Human Capital Category. Including, but not
limited to: Software, technology, systems and related solutions. Services and products offered
under this SIN must be in support of one or more of the 15 Functions/ 54 Sub-functions in the
Human Capital Lifecycle. Please see the Human Capital Business Reference Model (HCBRM) for a
full list of these functions, or refer to the other SINS in this category. The HCBRM as
developed by the Office of Personnel Management (OPM) as of August 2017 is available here [PDF]. The Human Capital Business Reference Model as of
August 2017 or later may be used.
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541612LR
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Labor Relations
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This function involves the managing of the relationship between the agency and its management
associations, unions and bargaining units. This includes negotiating and administering labor
contracts and collective bargaining agreements; managing negotiated grievances; and
participating in negotiated third party proceedings. Includes adjudication of issues related to
Disaster Relief. This function includes the following sub-functions: Labor Relations Management;
Negotiated Grievances and Third-Party Proceedings; and Collective Bargaining.
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561EEO
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EEO Services
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EEO Services may include but are not limited to providing investigation of Discrimination
Complaints and Preparation of Reports of Investigation (includes individual Case/consolidated
Case-One or Additional Issues, Continuing Violation, Online Reporting System, Additional Copies
of Investigation Reports). Preparation of an Analysis and Recommended Final Agency Decision
(FAD) in Discrimination Complaints, Inquiry, Resolution Attempt, and Preparation of an analysis
and Recommended Final Agency Decision (FAD) on Allegations of Noncompliance With Settlement
Agreements or Final Decisions, Resolution Attempt and Report of Inquiry Regarding Notices of
Intent to Sue under Age Discrimination in Employment Act of 1967, as Amended, Alternative
Dispute Resolution, Reference Materials relating to equal opportunity programs, EEO training and
Consulting, EEO counseling (Individual and Class Complaint).
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611430TD
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Talent Development
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Professional services include the implementation and maintenance of comprehensive employee
skills development, training and personal attributes via engagement programs to meet current and
future talent demands of the agency and to develop and retain quality, high performing, and
diverse talent. Services include conducting employee development needs assessments; designing
employee development programs; administering and delivering employee development programs
(Learning Management) and evaluating the overall effectiveness of the agency's employee
development approach. The function includes the following sub-functions: Talent Development
Planning and Strategy; Workforce Development and Training; and Learning Management.
Talent Development Planning and Strategy services include providing advice, guidance and
assistance to supervisors and employees as well as HR/personnel staff in managing
self-improvement training resources, providing assistance in identifying training needs and
requirements, coordinating the availability of various training programs, developmental career
programs, executive leadership programs, and tuition assistance programs. . Workforce
Development and Training services include professional training and individual development
services such as HR Specific Training for HR professionals, Leadership and management training,
internships and apprenticeship programs. Training devices include but are not limited to audio
visual presentation systems and educational media delivered web-based or via traditional print
and storage media, CD ROM, Disc, and Thumb Drive. Training services include traditional
coursework in all academic disciplines, web-based or classroom; conducting leadership training
workshops and seminars not provided via traditional management training curricula available
elsewhere, and conducting Speakers Bureau services and Leadership assessment surveys. Learning
Management services include, but are not limited to: providing comprehensive professional
support to the administration of traditional and automated Learning Management Systems (LMS),
gathering and assessing of data (data analytics), reporting, testing and conducting test
administration, Educational Program Research & Development, and general HR Consulting
Services.
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