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Home/Buying & Selling/Purchasing Programs/Shared Services/Technical, Administrative, Other Solutions/Contact Center Services/USA Contact/USA Contact Reading Room
  • Contact Center Services

    • Overview
    • Procurement Toolkit
    • USA Contact Pricing
    • USA Contact
    • Capabilities
    • Delegation of Procurement Authority
    • FAQs
    • Follow-On USA Contact Solution
    • Solution Partners
    • USA Contact Reading Room
    • USAGov Contact Center

USA Contact Reading Room

Welcome to the electronic reading room for the USA Contact program.

Here, you'll find the terms and conditions, including the performance work statement, common to each of the USA Contact awardees.

Section A

  • GSV07PD0003 [PDF - 57 KB]

Section B

  • Schedule of Supplies or Services [DOC - 1 MB]

Section C

  • Performance Work Statement [PDF - 259 KB]
  • Performance Work Statement [DOC - 383 KB]

Section D

  • Packing and Marking [PDF - 8 KB]
  • Packing and Marking [DOC - 21 KB]

Section E

  • Inspection and Acceptance [PDF - 16 KB]
  • Inspection and Acceptance [DOC - 33 KB]

Section F

  • Deliveries or Performance [PDF - 14 KB]
  • Deliveries or Performance [DOC - 30 KB]

Section G

  • Contract Administration Data [PDF - 62 KB]
  • Contract Administration Data [DOC - 122 KB]

Section H

  • Special Contract Requirements [PDF - 51 KB]
  • Special Contract Requirements [DOC - 101 KB]

Section I

  • Contract Clauses [PDF - 53 KB]

Contacts

  • USA Contact
Last Reviewed: 2019-07-31

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